Deckers Consumer Direct Corporation
Operations Manager, Customer Care (Finance)
ESSENTIAL JOB FUNCTIONS:
Overseeing budgeting, analytics, reporting, planning, scheduling and forecasting
Managing back-office, written, and social media teams processes and employees
Managing eCommerce finance operations
Driving site performance, customer experience improvements, and technology enhancements
Managing BPO performance, attendance, leadership
Education/Certifications:
Work Experience: