University of Wisconsin Hospital and Clinics
Financial Clearance Representative (Healthcare)
Bring your organizational and customer service expertise to the #1 hospital in Wisconsin!
We are seeking a Financial Clearance Representative to:
Minimum - High School Diploma of equivalent.
Preferred - Associate's Degree in Business, Finance. Health Information Management or related field.
Minimum - One (1) year of experience in a customer service related field.
Preferred - One (1) year of experience in healthcare, call center, business, financial or insurance related field.
Required Skills, Knowledge, and Abilities:
Ability to work in a busy, loud, and demanding environment.
Must independently recognize and evaluate situations for the level of urgency.
Experience in providing a high level of customer service.
Strong emotional intelligence and empathy.
Excellent written and oral communication skills.
Maintains effective and cooperative working relationships with co-workers, leaders, clinical staff and the general public.
Must be detail oriented and accurate.
Ability to multi-task and prioritize tasks.
Displays an aptitude and willingness to learn new responsibilities.
Experience operating office machines such as personal computers, fax machines, photocopier, and document scanners.
Familiarity with medical terminology and abbreviations.
Sedentary: Ability to lift up to 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.
This full time, 40 hours per week, position will have shifts scheduled Monday - Friday between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the needs of the department.
UW Health values and embraces diversity and is proud to be an Equal Employment Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity or expression, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.