FST Group
Internal - Collections Specialist 1st Shift (Req 6420) (Project Management)
Monitor aged receivables and work with customers to obtain payment
Record information about financial status of customer and status of collection efforts.
Research short-pays to identify issue and work with customer or FST billing to correct as necessary
Reconcile customer aging with customer payment history
Maintain detailed records of customer interactions
Interface with FST billing and customer service teams to resolve customer billing issues