Kitsap Mental Health Services
Mental Health Case Manager/Scheduler (BA Level) - Adult Outpatient Services (Personal Services)
Summary
To function as a member of the Adult Outpatient unit while demonstrating the clinical and organizational skill and experience to plan, develop, coordinate, and provide scheduling for program clients; providing direct services to clients served by the AOP teams; to provide crisis intervention services in various agency settings, including the lobby; to liaise with the AOP Supervisor's Team in order to provide the most efficient and effective services.
Distinguishing Career Features
This is a dynamic position offering the opportunity to function in multiple roles, suiting the individual who thinks well on his or her feet, and who enjoys variety in their work. There is an opportunity to exercise a high degree of independent thinking and to also collaborate with a host of individuals and teams to enhance service delivery to AOP clients. The duties do not include carrying a caseload, but due to the multiple functions, a high degree of organization is required.
Essential Duties and Responsibilities
Knowledge and Skills
Good field of knowledge on mental health diagnoses, community mental health populations, and service delivery. Skilled in crisis resolution, including problem solving, de-escalation, and adaptive coping skills. Excellent oral and written communication skills. Must be detail-oriented and have extensive experience with Microsoft Excel and other Microsoft Office applications..
Abilities
Flexibility and the ability to adapt to constantly changing demands on a day-by-day and week-by-week basis. Ability to maintain calm in the face of adversity and to move fluidly from one situation to another, adapting while dealing with each on its own merits.
Physical Abilities
While performing the duties of the job, the employee is required to walk, sit, use hands and fingers, reach with arms, talk, and listen. Requires the engagement in work of a moderately active nature. Must have near visual acuity to read and write printed materials. Requires the ability to move about in an office environment and other areas of the campus and community. Requires the ability to lift, carry, push, and move supplies of light weight (under 30 pounds) on an intermittent basis. Work requires driving an automobile.
Education and Experience
Bachelor's degree required. Psychology, social services, or a related field preferred; minimum of one-year experience working with clients with mental illness required. Prefer experience in co-occurring disorders treatment, individual and group therapy, vocational services, or substance abuse treatment. Possess and maintain valid driver's license with an acceptable motor vehicle report and reliable, insured transportation.
Licenses and Certificates
Must be eligible for an Agency Affiliated Counselor credential from the State of Washington
Working Conditions
Work is performed in a busy office environment and community-based settings where occasional unexpected safety concerns may arise.