Big R
Lead Cashier (Project Management)
• Greet customers as they arrive in the store and provide them with information about products and/or services.
• Delegate tasks and assist customers on transaction issues.
• Produce daily task sheets for each Cashier and ensure a smooth and continuous flow of customers through the cashier stations by directing traffic and assisting in the checkout process as needed.
• Maintain constant communication with cashiers, informing them of any needed information or procedure updates.
• Communicate on a regular basis with management on the overall productivity of the cashiering department and personnel issues that are brought to their attention.
• Properly provide authorization, as needed, to complete transactions. Track and monitor amount of cash in each drawer, the need for drops, and the types of transactions done and provide change as needed.
• Assist at customer service desk with transactions including, but not limited to, customer returns, refunds and check approvals.
• Train and mentor, or assign another Cashier to train and mentor all new Cashiers on cash handling, cashiering procedures and policies, loss prevention and product knowledge.
• Ensure that cashier stations, counter areas, and the entire "front-end" of the store is kept clean, neat, organized, stocked and faced.
• Maintain checkout operations by following policies and procedures and reporting needed changes.
• Maintain safe and clean working environment by complying with procedures, rules, and regulations.
Skills and Qualifications:
• High Energy Level
• Professional , Dependable, & Productive • Great with Problem Solving
• Excellent Customer Service • Attention to Detail
• General Math Skills
• Great Communication Skills
Basic Safety Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds.