Yardi System Analyst (Information Technology)
WELLTOWER – REIMAGINE REAL ESTATE WITH US
At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious—guided by our mantra: The only easy day was yesterday.
We're looking for bold, independent thinkers who thrive on challenge, embrace complexity, and are driven to deliver long-term value. Every team member is empowered to think like an owner, innovate fearlessly, and lead from where they stand. If you're passionate about outcomes and inspired by the opportunity to shape the future of healthcare infrastructure, we want you on our best-in-class team.
ABOUT THE ROLE
The Yardi System Analyst is responsible for supporting the technical administration, configuration, and integration of the Yardi Voyager platform and its associated modules. This includes Voyager 7s, Payscan, Commercial Management, Investment Accounting, Job Cost, Facility Manager, Commercial Café Tenant Portal, Construction Manager, Utility Manager, Deal Manager, Loan and Debt Manager, Forecast Manager, and Document Manager. This role plays a key part in implementing new modules, supporting integrations, customizing reports, and maintaining security.
The Analyst will collaborate with business units to deliver efficient, best-practice solutions, minimize unnecessary customizations, and maintain alignment with system and business requirements. Strong skills in data analysis, reporting, and project coordination are essential.
KEY RESPONSIBILITIES
- Support technical administration of the Yardi Voyager system across the organization in the respective modules. Assist in planning, designing, and implementing Yardi solutions that align with business needs and industry best practices.
- Participate in current implementation efforts and assist senior team members in preparation for the targeted go-live date.
- Develop an in-depth understanding of system design decisions, data structure, reporting requirements, and processes. Collaborate with functional teams and consultants to ensure alignment with system best practices.
- Support integrations with ancillary systems using tools such as APIs and the Yardi ETL tool, under direction from senior technical staff.
- Contribute input to the system roadmap and future platform enhancements.
- Coordinate with the Project Management Office and senior leaders to support planning and execution of Yardi-related initiatives.
- Meet regularly with module owners/administrators to document current system performance and recommend enhancements.
- Research, analyze, and help resolve software issues in collaboration with the internal support team and Yardi. Provide technical support to end-users. Assist in monitoring system stability and usage.
- Support the execution of project plans within defined timelines and budget parameters.
- Assist in identifying opportunities to streamline internal processes through use of system functionality and improvements.
- Analyze application feature requests and recommend appropriate solutions in collaboration with business stakeholders and vendors.
- Coordinate with department heads to identify training needs (initial and ongoing) and help implement user training plans.
- Partner with functional leads to develop reports using Yardi standard reports, custom reports, or YSR.
- Use SQL scripts to improve reporting capabilities; assist in the development of database tables and reports to meet business requirements.
- Maintain documentation of user permissions, menus, and system security settings. Support compliance with internal audit and IT controls.
- Stay current on Yardi system updates and communicate relevant changes to internal stakeholders.
- Assist with testing, deployment, and documentation for enhancements, upgrades, and patches within change management processes.
- Coordinate with 3rd party vendors to support system roadmap and technical deliverables.
- Support the development of data set processes; assist in analyzing large data sets to improve data quality and performance.
- Help maintain the data dictionary and support efforts to ensure master data integrity.
- Identify opportunities for automation and assist in implementing process improvements using data insights.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
TRAVEL
Limited out-of-area and overnight travel may be expected.
REQUIREMENTS
- Bachelor's Degree in Accounting, Business, Real Estate, Computer Science or related field, or equivalent experience
- 5+ years of system administration and configuration experience with Yardi Voyager is required, specifically Voyager 7s.
- Experience coordinating system projects, including managing internal resources and external consultants.
- Project Management and Technical Support experience.
- Experience planning and managing the implementation of system changes in a SOX environment is preferred.
- Expertise in large scale enterprise data warehousing and integration projects.
TECHNICAL SKILLS
- Expert level knowledge of Yardi integrations including the use of APIs, file transfer and the Yardi ETL tool.
- Experience building custom reports in Yardi and supporting YSR.
- Experience working on ERP and large transformation programs with significant organizational and process changes.
- Experience with Microsoft SQL queries is required.
- Experience in big data, robotic process automation, financial consolidation software (OneStream) is a plus.
- Preferred experience with the following Yardi products/modules: Voyager 7s, Payscan, Commercial Management, Investment Accounting, Job Cost, Facility Manager, Commercial Café Tenant Portal, Construction Manager, Utility Manager, Deal Manager, Loan and Debt Manager, Forecast Manager, and Document Manager.
Employment is contingent upon the successful completion of a background check, drug screening, and verification of employment, education, and other credentials relevant to the position.
WHAT WE OFFER
- Competitive Base Salary + Annual Bonus
- Generous Paid Time Off and Holidays
- Employee Stock Purchase Program – purchase shares at a 15% discount
- Employer-matching 401(k) Program + Profit Sharing Program
- Student Debt Program – we'll contribute up to $10,000 towards your student loans!
- Tuition Assistance Program
- Comprehensive and progressive Medical/Dental/Vision options
- Professional Growth
- And much more! https://welltower.com/newsroom/careers/
ABOUT WELLTOWER
Welltower® Inc. (NYSE: WELL), an S&P 500 company, is the world's preeminent residential wellness and healthcare infrastructure company. Our portfolio of 1,500+ Seniors and Wellness Housing communities is positioned at the intersection of housing, healthcare, and hospitality, creating vibrant communities for mature renters and older adults in the United States, United Kingdom, and Canada. We also seek to support physicians in our Outpatient Medical buildings with the critical infrastructure needed to deliver quality care.
Our real estate portfolio is unmatched, located in highly attractive micro-markets with stunning built environments. Yet, we are an unusual real estate organization as we view ourselves as a product company in a real estate wrapper driven by relationships and unconventional culture.
Through our disciplined approach to capital allocation powered by our data science platform and superior operating results driven by the Welltower Business System, we aspire to deliver long-term compounding of per share growth and returns for our existing investors – our North Star.
Welltower is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
