Mercy Health
Medical Assistant/LPN Mercy Health St. Elizabeth Youngstown Orthopedics (Finance)
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SUMMARY OF JOB RESPONSIBILITIES:
The Physician Practice – Medical Assistant (PP-MA) works with his/her physician(s) to provide direct outpatient care. As a member of the patient care team the PP-MA is trained in performing a wide range of skilled administrative and clinical duties. The PP-MA performs a variety of age specific duties in providing direct outpatient care. All clinical care is done under the direction and supervision of a physician, mid-level provider and/or RN who has determined appropriate tasks for delegation. The PP-MA makes observations as directed by the physician and/or RN and reports deviations.
EDUCATION:
EXPERIENCE:
KNOWLEDGE AND SKILLS:
PRINCIPAL JOB ACCOUNTABILITIES:
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
WORKING CONDITIONS:
CONTINUING EDUCATION REQUIREMENTS:
DEPARTMENT SPECIFIC ADDENDUMS:
Orthopedics and Orthopedic Trauma
Family Health Center, Austintown Family Health Care and Geriatrics Assessment Center
Austintown Family Health Center Lead Medical Assistant
Serves as a clinical expert for the practice
Demonstrates clinical expertise in the care of the assigned patient specialty and is recognized as a resource in practice specialty by physicians and staff. Provides orientation for new staff that is planned and consistent. Maintains and develops clinical knowledge through participation in continuing education programs. Consistently follows through and implements actions. Actively participates and planning monthly staff meeting.
Facilitates clinical operations
Knowledgeable of policies and procedures, and encourages practice staff to comply. Maintains awareness of the patient needs and the staff availability. Prepares schedules and coordinates the assignment of breaks, meals and in-services to maintain adequate coverage. Ensures patient care is not affected by staff coverage. Monitors patient flow and takes appropriate action to optimize practice visit times; communicates delays to patients. Coordinates the daily preparation of staff and materials to facilitate next day practice operations. Addresses patient, family concerns to resolution. Communicates incidences and outcomes to the Practice Manager. Delegates and oversees the maintenance of clinical equipment. Provides research and coordination with the physicians and manager during the purchase of new equipment. Identifies situations that can negatively impact operations/patient satisfaction and takes appropriate actions. Communicates situations and outcomes in a timely manner to practice physicians and manager.
Promotes staff and team development
Leads the practice staff in supporting the mission, values and management of the organization. Utilizes the chain of command and effective communication skills. Supports change and is a positive influence in promoting staff cooperation. Strives to develop working relationships among team members, physicians and administrative staff that are characterized by mutual support, open communication, trust and respect. Collaborates with Organizational Education to ensure the clinical development/competency of staff. Identifies performance indicators for area of expertise and provides staff education to improve clinical outcomes. Performs quarterly audits and reports outcomes to hospital Performance Improvement Department (ex: Infection Control).
Assists the Practice Manager with functions.
Collaborates with the Practice Manager to identify, implement and evaluate opportunities to reduce costs without negatively impacting quality. Proactive in assessing schedules and soliciting feedback from staff or other disciplines involved in the practice. Assists the Practice Manager with HR functions such as staff selection, discipline and evaluation. Assists the Practice Manager to assure effective, and timely communications to all staff.
Warren Orthopedics and Sports Medicine
Community Care Center
Women's Care Center
Neurology
Physiatry
Plastic and Reconstructive Services
Direct Care – Physical Demands
Occasional – 1 to 33% of workday
Frequent – 34 to 66% of workday
Constant – 67 – 100% of workday
Not at all – 0% of workday
Occasional
Sitting, Unilateral Vertical Reach 36-72”; Bed-cart transfer with 200# person and assist of one with sheet; Lift 0-50#, 6-36” from floor; climbing stairs; operating machines (2hand(s)), operating machines 2foot/feet).
Frequent
Standing, walking 2.3 mph, 0 incline; unilateral horizontal reach 0-18”; bilateral carry, 30', 27#; push/pull 100', 19ft lbs; hold 200# patient sidelying while doing procedure x 2 minutes; roll 200# patient away/toward self; transfer 105# person chair-chair 5x/hr with gait belt; move 200# person up in bed with assist of one and sheet; lift 0-30#, 6”-36” from floor; lift 0-20# 36”-48” from floor; lift 0-20# 6”-72” from floor.
Constant
Bilateral fine motor manipulation; functional near, far, color vision aided or unaided; functional hearing aided or unaided; functional verbal communication skills; working overtime as assigned to meet operational/patient care demands.
Not at All
Climbing ladders; working from heights; crawling; kneeling; running
Category I job classification – HMHP employees who have jobs with tasks that routinely involve exposure or potential exposure to blood, body fluids, tissues and/or used sharps.
Mercy Health is an equal opportunity employer.
We'll also reward your hard work with:
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Department:
Orthopedic Trauma ServicesAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, which is an Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com.