Volunteers of America - Chesapeake & Carolinas
Director - Program Operations, Carolinas (Personal Services)
The primary purpose of the Director of Operations for Carolina Programs is to be responsible for the growth and profitability of Carolina's Programs. This position will be required to plan, organize, develop and assist the overall operation and quality improvement of Carolina's Programs in accordance with current applicable federal, state and local standards, guidelines and regulations, to assure the highest degree of quality care (for programs) at all times. The current core services in Carolina's are Housing and Homeless Services, Veterans Services, Work Force Development. Looking to expand in Behavioral Health and Substance Use, and Reentry Services.
This position requires direct involvement with managerial & support staff, and the supervision of monitoring tools on a daily basis to ensure that Carolina's Programs are in compliance with governmental funding, and internal requirements. This position will be responsible for analyzing data to support programs in improving quality for all service lines. This position will be responsible for representing the agency during reviews and corresponding with oversight agencies as directed by the Vice President of Carolina's.
RESPONSIBILITIES
EFFECT ON END RESULT
PHYSICAL REQUIREMENTS
The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.
Bachelor's Degree in Human Services or related field with ten to fifteen (10 to 15) years of proven demonstrated experience preferred.