Towne First Mortgage Loan Processor (Administrative)

Essential Functions:

• Obtains and verifies all data and supporting documentation regarding a customer's income, assets and liabilities.
• Handles customer calls as needed and follows through to obtain any missing information supporting the customer's application.
• Ensures coordination and communication between internal and external customers (including Loan Officer, Realtor, Underwriting Department, Appraiser, Attorney, etc.).
• Submits loans through necessary Automated Underwriting Systems (including DU, LP & GUS) and obtains underwriting findings.
• Keeps records and documents all correspondence throughout the file process.
• Monitors the flow of through underwriting and closing to ensure all conditions are met and file is closed on time.
• Reviews and manages pipeline for accuracy.
• Collects and records accurate information in the appropriate fields of Encompass.
• Complies with Banks Policies and Procedures, as well as regulatory compliance.
• Keeps abreast of industry regulations and changes.
• Obeys all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

Minimum Required Skills and Competencies:

• Minimum 2 years' experience processing VA, FHA, Conventional, NC Housing and VHDA loans.
• High School Diploma or equivalent
• Knowledge of FNMA/FHLMC, FHA, VA, NC Housing and VHDA underwriting guidelines.
• Knowledge of real estate lending criteria, compliance, federal/state regulations.
• Excellent organizational, oral and written communication skills.
• Strong computer skills and experience with automated underwriting systems.
• Ability to perform in a fast-paced environment typical to Mortgage Banking.

Desired Skills and Competencies:

• Experience with Microsoft Word.
• Experience with Encompass software.

 

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