BT Sales Manager (Sr.) (Marketing)
Job Description Summary
Business Travel Sales Manager is a highly motivated individual who will solicit and visit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. The ideal candidate is responsible for the future development of transient sales.Job Description
- Develop new and existing accounts to achieve budgeted transient sales revenue and profitability. Prospect, research and solicit new accounts.
- Prepare correspondence to customers, internal booking reports and file maintenance.
- Demonstrate your professional presentation skills at Industry Trade Shows, Sales calls and Networking functions.
- Maintain “top of mind” awareness with key account contacts, sales calls, networking, entertainment, etc.
- Meet monthly booking goals, as indicated by the Annual Business Plan and Budget.
- Communicate all account information to the appropriate departments via hotel database/systems.
- Provide exceptional customer service through relationship development, strategizing account development and creating quarterly plans that fully exhibit commitment and creativity to exceed customer expectations.
- Sell the Hotel aggressively, utilizing a solution based approach to securing business in a way that delivers positively against customer and account needs.
- Maintain a working knowledge and awareness of the competition in current and changing conditions.
- Support and implement the specific Transient Sales actions outlined in the Annual Business & Marketing Plans to maintain the corporate direction.
- Responsible for maintaining the integrity of Sales records and reports including the Delphi database, Account files and Sales Forecast.
- Actively participate in Revenue Strategy/Forecast meetings with Revenue Manager and other members of the leadership team.
- Participate in team brainstorming sessions, Hotel staff meetings and client events as required for specific business situation, or as requested by Director of Sales & Marketing or General Manager.
- Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development.
- Promote the Hotel through regular industry involvement and exposure at local and/or national events.
- Maintain positive employee relations in a supportive, team-oriented environment.
- Actively support the development, training, mentoring of associates and accept such responsibilities as assigned by the Director of Sales & Marketing or General Manager.
- Perform special projects or duties as requested by Director of Sales & Marketing.
Four year degree and minimum of 2 years hotel sales experience preferred.
REQUIREMENTS
- Physical demands
- While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
- The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls
- Position may require reaching with hands and arms
- Communication
- Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers
- Must read, write and speak the English language fluently
- Computer skills
- Strong Microsoft Office skills with emphasis on Excel
- Daily use of Delphi
Additional Job Description
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Health Benefits (Health & Dental Insurance)
- 401(k) Retirement Plan
- Vacation
- Sonesta Hotels & Other Outlets Discounts
- Paid Holidays
- Sick Days
- Educational Assistance
- Employee Recognition Programs
- Newborn & Adopted Child Leave
- Spousal & Domestic Partner Leave
- Life Insurance
- Short Term Disability
- Long term Disability
- Employee Referral Program
- Credit Union
- Direct Deposit
- Employee Activities & Events
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
