Sonesta International Hotels Corporation

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BT Sales Manager (Sr.) (Marketing)



Job Description Summary

Business Travel Sales Manager is a highly motivated individual who will solicit and visit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication. The ideal candidate is responsible for the future development of transient sales.

Job Description

  • Develop new and existing accounts to achieve budgeted transient sales revenue and profitability. Prospect, research and solicit new accounts.
  • Prepare correspondence to customers, internal booking reports and file maintenance.

  • Demonstrate your professional presentation skills at Industry Trade Shows, Sales calls and Networking functions.

  • Maintain “top of mind” awareness with key account contacts, sales calls, networking, entertainment, etc.

  • Meet monthly booking goals, as indicated by the Annual Business Plan and Budget.

  • Communicate all account information to the appropriate departments via hotel database/systems.
  • Provide exceptional customer service through relationship development, strategizing account development and creating quarterly plans that fully exhibit commitment and creativity to exceed customer expectations.
  • Sell the Hotel aggressively, utilizing a solution based approach to securing business in a way that delivers positively against customer and account needs.
  • Maintain a working knowledge and awareness of the competition in current and changing conditions.
  • Support and implement the specific Transient Sales actions outlined in the Annual Business & Marketing Plans to maintain the corporate direction.
  • Responsible for maintaining the integrity of Sales records and reports including the Delphi database, Account files and Sales Forecast.
  • Actively participate in Revenue Strategy/Forecast meetings with Revenue Manager and other members of the leadership team.
  • Participate in team brainstorming sessions, Hotel staff meetings and client events as required for specific business situation, or as requested by Director of Sales & Marketing or General Manager.
  • Conduct site inspections, escort client visits, actively entertain, and personally interact with customers, as appropriate for transient travel development.
  • Promote the Hotel through regular industry involvement and exposure at local and/or national events.
  • Maintain positive employee relations in a supportive, team-oriented environment.
  • Actively support the development, training, mentoring of associates and accept such responsibilities as assigned by the Director of Sales & Marketing or General Manager.
  • Perform special projects or duties as requested by Director of Sales & Marketing.

  Four year degree and minimum of 2 years hotel sales experience preferred.

REQUIREMENTS

  • Physical demands
    • While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
    • The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls
    • Position may require reaching with hands and arms
  • Communication
    • Ability to communicate, both verbally and written, effectively with guests, vendors and co-workers
    • Must read, write and speak the English language fluently
  • Computer skills
    • Strong Microsoft Office skills with emphasis on Excel
    • Daily use of Delphi

Additional Job Description

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Health Benefits (Health & Dental Insurance)
  • 401(k) Retirement Plan
  • Vacation
  • Sonesta Hotels & Other Outlets Discounts
  • Paid Holidays
  • Sick Days
  • Educational Assistance
  • Employee Recognition Programs
  • Newborn & Adopted Child Leave
  • Spousal & Domestic Partner Leave
  • Life Insurance
  • Short Term Disability
  • Long term Disability
  • Employee Referral Program
  • Credit Union
  • Direct Deposit
  • Employee Activities & Events

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. 

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