Executive Steward - Hilton Anaheim (Food Services)

Take the helm of the stewarding team at Hilton Anaheim, a premier destination for conventions, leisure, and family travel. With its proximity to Disneyland® Resort and the Anaheim Convention Center, this property offers a unique platform to showcase your leadership and passion for excellence.

In this role, you will oversee a team of about 40 including stewards, lead stewards and supervisors.

Classification: Full-Time 

Shift: Various – must be available to weekdays, weekends, nights and holidays. 

Pay Rate: The annual salary range for this role is $80,000 - $100,000 and is based on applicable and specialized experience and location. 

The ideal candidate will have the following qualifications:

• Minimum 2 years' management experience in a similar role
• Union management experience
• High volume convention center or hotel experience
• Strong communication and interpersonal skills, with a proven ability to effectively support and develop a team
• Ability to work under pressure and deal with stressful situations during busy periods.

An Executive Steward is responsible for managing and directing stewarding operations to ensure designated food and beverage outlets have necessary supplies and equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing? 

As an Executive Steward, you would be responsible for managing and directing stewarding operations to ensure designated food and beverage outlets have necessary supplies and equipment in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards: 

• Manage all stewarding operations to include, but not limited to, inventory management, maintenance of sanitation and cleanliness standards, systems management, budget and forecasting, health inspections, safety initiatives, report generation, department management, meeting participation and facilitation, implementation of policies and procedures, cost controls and overall profitability
• Lead staff in daily coordination and distribution of big four items: china, glassware, linen and silver
• Oversee equipment storage and distribution according to established standards
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counselling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure compliance with health, safety, sanitation and alcohol awareness standards and prepare for health inspections

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)  
• Go Hilton travel discount program 
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development 
• Team Member Resource Groups
• Recognition and rewards programs

 *Available benefits may vary depending upon the classification and union status of the position.