Nemacolin Woodlands Resort
Director of Resort Operations (Project Management)
The Director of Resort Operations is responsible for the leadership, direction, and success of the following areas: Lodging Operations, Woodlands Spa, Resort Retail, Resort Security, and the Nemacolin Experience operation. Guides and directs the management team and staff associates of these areas to achieve the goals and objectives established by the ownership of Nemacolin Woodlands Resort. Responsible for the strategic, financial, capital success of assigned areas. Also strategically directs guest satisfaction and associate engagement efforts.
Essential Functions:
Knowledge, Skills, and Abilities Required:
Additional Requirements:
Ensures the resort is performing at a financial and service level acceptable of the ownership. Specifically, this would involve meeting budgeted goals, achieving five-star status, reducing turnover, improving employee morale and protecting the physical asset.