Inside Sales Coordinator (Sales)

JOB DESCRIPTION

The Inside Sales Coordinator will facilitate the sales process for all five of its member materials companies. Following the direction of the Vice President of Materials, the Inside Sales Coordinator will achieve the assigned goals and demonstrate a commitment to these goals through work ethic, integrity, passion and respect for the Company and its associates.

ACTIVITIES/TASKS/SCOPE

·         Manage the quoting process

·         Manage the material certification and submittal process

·         Coordinate written correspondence with customer base

·         Facilitate the credit and accounts receivable process in coordination with Accounting 

·         Manage and have an expert understanding of the software management program

·         Oversee and assist as needed with the daily ticket edit process to ensure pricing is correct 

·         Assist in resolving customer complaints regarding sales and service

·         Manage and build account portfolio

·         Confer with superintendents, technical personnel or other departments to coordinate activities

·         Maintain excellent customer relations by acting in a professional and courteous manner

·         Lead by example that safety is the number one priority

·         Other duties as assigned

PERFORMANCE MEASURES

·         Sales metrics

·         Customer service

·         Safety

COMPETENCIES

·         Building customer loyalty

·         Maintaining work standards

·         Continuous improvement

·         Initiating action

·         Adaptability

·         Contributing to team success

·         Time management and efficiency

·         Communication

EDUCATION/EXPERIENCE

·         High school diploma or GED required

·         Bachelor's degree preferred

·         5+ years of administrative experience in a sales environment, preferably in related industry (construction, aggregates, concrete, asphalt)

CERTIFICATION/OTHER SKILLS AND ABILITIES

·         Judgement and decision making

·         Detail oriented

·         Excellent oral and written communication skills

·         Ability to establish strong interpersonal relationships with internal and external customers

·         Persuasion

·         Proficient in MS Office programs and ability to learn and use software programs

·         Critical thinking

PHYSICAL DEMANDS

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Keyboarding/typing

·         Ability to read efficiently from a computer screen and/or paper

·         Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment

·         Ability to effectively communicate verbally and written

·         Ability to stand, sit, stoop, bend, and walk regularly

·         Ability to occasionally lift objects up to 30 pounds

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         Work is primarily performed in an office setting

·         Work is occasionally performed in a variety of outdoor weather conditions with exposure to outdoor elements

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Sales