Cognizant
Rotating Shift Social media Trainer (Information Technology)
First month of training hours are 3 p.m. to 11:30 p.m.; after, the shift will vary from day, weekend, to overnight. For example, one shift might be 6 a.m. to 2:30 p.m. Monday to Friday.
We are looking for candidates who are flexible taking on “on call” shifts with 2-4 weeks of schedule notifications, including overnights, weekends, and holidays. Please understand that flexibility is required due to the nature of the role and potential shift changes.
Job Requirements
Cognizant is seeking a Trainer with experience training teams in a dynamic ever changing online community service environment for a global social media organization. The Trainer will be responsible for training new hires to the program, drive refresher training to the teams and develop individual training plans to train individuals requiring personalized training to improve performance.
Ideal candidates will be comfortable understanding social media campaigns and trends and supporting bugs and invoicing and have the ability to adjust their training delivery to meet a constantly changing environment. The trainers should also hold high standards of professionalism, ethics, and sensitivity due to some graphic content.
Successful team members have a passion for business success, strong attention to detail, analytical problem-solving abilities, and keen eyes for operational inefficiencies.