If you want to work for a rapidly growing company that values the work you do, then we would like to know more about you!!!
WHO WE ARE:
Lux Bus America is an innovator of safe, reliable, luxury transportation, that offers state of the art equipment, competitive pay, exceptional benefits, and opportunities for growth. Our business has grown over 161% in the last 12 months and we're still growing!
WHO WE'RE LOOKING FOR:
Lux Bus America is currently looking for a full-time Charter Dispatcher, who will act as a communication point of contact for the drivers and Operations. You must be driven, a team player, have a great attitude, and be customer service oriented. If you have a passion for providing exceptional experiences for travelers and are interested in working in a fast-paced environment that delivers a top-tier, unparalleled product, then this is the job for you.
HOW YOU WILL MAKE A DIFFERENCE:
· Check-in drivers, discuss daily route assignments and answer questions
· Monitor the route and status of drivers by tracking their time, route check-ins, re-routing, and finish time, etc.
· Monitor and communicate with drivers using tools like online GPS programs and cellular communication in accordance with Federal Motor Carrier Safety Regulations (FMCSR) for the purpose of gathering and/or conveying information
· Document activities on a variety of manual and electronic documents, files and/or records
· Collaborate and communicate with client's internal departments and other vendors to ensure driver gaps, late pickups, late departures, and other incidents are relayed to all parties
· Interact with clients in a courteous, friendly, and professional manner
· Provide drivers with initial support during accidents and engage manager as needed
· Verify that drivers complete the following documents and report to management noncompliance:
o Driver logs are accurate and submitted daily
o DVIRs are complete and signed off when maintenance issues are addressed
o Bus check-out sheets are noted for new damage with proper investigation ensuing
o Work Order is complete with all times, mileages, passenger counts, and signatures
· Assist with passenger count data entry
REQUIRED EXPERIENCE:
· High school diploma or equivalent required
· 1-year experience dispatching in the transportation industry
BENEFITS:
We offer a comprehensive benefits package to all full-time team members who work 30 hours or more per week. Some of these benefits include:
· Paid time off for holidays
· PTO and sick time
· Medical, dental, and vision benefits with employer contribution
· 401(k) retirement plan with employer contribution
· Room for growth and development
· Salary is based on experience
To jump-start your career with Lux Bus America, please apply today!
Lux Bus America is An Equal Opportunity Employer EEO/M/F/D/V