Lands End Inc
Implementation Specialist I (Architecture)
At Lands' End, we are on a mission to create a more comfortable world. We care about our employees, our community, and our planet. People are the heart of our company, and our doors are open to everyone. We are committed to creating a welcoming, safe, and inclusive environment for all. Our strength in work and life comes from the combination of our experiences, backgrounds, and talents. It's what we do as people that makes Lands' End a great place to work.
As an Implementation Specialist on the Client Implementation team, you support the seamless onboarding of new clients & launch of customer programs, including but not limited to: providing guidance and support in the design of custom websites, determining which products customer will carry, developing creative materials from templates, understanding customer business requirements and how they relate to Lands' End processes, executing customer reporting needs, and supporting customer contacts in a number of other tasks as needed. Additionally, you work collaboratively with a variety of internal and external resources to execute processes and solutions that meet customer program requirements. These resources will include New Business Development, RFP, Call Center, Business Outfitters Creative, A/R and Inventory Management, Web Development, Lands' End Order Services, Information Services, and outside vendors. You should also be willing to learn the Lean and Agile methodologies to provide quick turnaround on customer needs and keep an eye to improving the day-to-day onboarding & implementation processes, and work as part of a team to report on activities that impact the health of the business.
This position is based in Dodgeville, WI.
Skills