Zenique Hotel Managment LLC
Night Auditor (Finance)
18 years of age or older
High School diploma or equivalent
Must work the overnight shift
Ability to communicate in English
Computer literate
Proficiency in Microsoft Office (Excel, Word)
Minimum of 1 year Hotel Front Office, Accounting, Auditing or equivalent experience
General Responsibilities:
Ensure proper completion of all front office and night audit duties.
Direct and coordinate the activities of all overnight shift staff.
Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including:
Conduct the Night Audit in accordance with the Zenique Hotels standards
Operations statistics report - labor cost/room, etc.
Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area.
Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office.
Prepare and transmit the payroll information and statistics.
Prepare and distribute the Daily Flash Report (DFR)
Prepare and distribute the daily cost per occupied room (CPOR) data and statistics.
Compile and enter the data from the Front Office Room Inspection forms.
Perform the regular Front Office duties.
Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment, and adhere to Zenique Hotels' Standard Operating Procedures.
Act as the Manager on Duty (MOD).
Core Accountabilities:
Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Zenique Hotels' Director of Operations.
Routinely walk the hotel premises for security and safety
Be proficient on the use of the property management system, and be able to train front desk personnel on the system.
Have a good understanding of all of hotel operating procedures.
Review front office communications logs.
Supervise delegated responsibilities and follows up.
Be able to use all front office equipment such as credit card machine, copier and fax.
Inform the General Manager of any unique situations, or unusual developments in front office operations.
Handle guest complaints effectively.
Understand the Chart of Accounts.
Process reservations by mail, telephone, fax and central reservation systems referrals.
Process reservations received from sales office and other hotel departments.
Be knowledgeable of room types and offered rate plans.
Fully understand hotel's franchise policy on guaranteed reservations and no-shows.
Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates.
Optimum Attributes:
Effective Communication skills
Pleasing personality
Good team player
Good listener
Well groomed and professional appearance.
Open with praise, discrete with criticism.
Zenique Hotel Management an Equal Opportunity Employer