Terex

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Field Service Representative - Wilmington, NC (Maintenance)



Responsibilities:

  • Trouble shoot and locate problems on existing all terrain and crawler cranes and resolve them in a timely manner to eliminate customer down time
  • Resolve questions and general customer concerns and issues in the utmost manner of professionalism
  • Proactively report problems and customer concerns utilizing the CRM (customer resource management) system.
  • Participate in on site operator familiarization and technician hands on training.
  • Perform quality audits on new products that arrive at the customer's location

Basic Qualifications:

  • 3+ years of experience with electrical and hydraulic systems
  • 3+ years of experience in an Industrial environment
  • Clean driving record
  • Ability to travel 85%

Preferred Qualifications:

  • Customer relation skills
  • PC skills
  • PLC programming logic skills
  • Strong Electrical knowledge and trouble shooting
  • Electronic control system knowledge
  • Familiarization with the OSHA and ANSI standards that govern construction cranes

Location: US-NC Wilmington HR
Department: Customer and Product Support
Job ID: 3541

Terex Overview:
Terex Corporation is a $4.5 billion, publicly traded global manufacturer of lifting and material processing products and services. The company is passionate about producing equipment that improves the lives of people around the world. Terex operations are global, yet each office or factory is a close-knit community. Terex provides team members with a rewarding career and the opportunity to make an impact. The company values diversity and inclusion, safety, integrity, respect, servant leadership, courage and citizenship. It encourages continuous improvement and offers free courses available through Terex University. Women@Terex provides a supportive network for Terex women in their jobs and careers. It's an exciting time to be part of the expanding manufacturing sector. Terex is a place where you can work and grow. Come talk to us!

Additional Information:
It is the policy of the company to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal or external candidate based on work-related factors and without regard to non work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status as a special disabled veteran, Vietnam Era Veteran, or other qualifying veteran. The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision. Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V. TRSR1234

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