YMCA OF THE PIKES PEAK REGION INC.
Operations & Programming Director - Banning Lewis (Finance)
Must be at least 21 years of age
Bachelor's degree in human services, social services, recreation, business or three years of general work experience or a combination of education and work experience in related field.
Three or more years of program management experience, preferably in a YMCA or other not-for-profit agency
Ability to direct programs through supervision of volunteers and staff, development and monitoring of budgets, marketing and public relations, program development and fund-raising
Ability to establish and maintain collaborations with community organizations
Must have good interpersonal skills, public relations, and communication skills via telephone and in writing and have sound and independent judgment
Must have previous experience with hiring, supervision & development of staff
Experience with computers including word processing, database software and spreadsheets
Strong skills are necessary in supervision, management, expense control, public relations, promotion, public speaking, written and verbal communication skills, fundraising and record-keeping
Must have the ability to effectively communicate with members, staff, peers, volunteers and supervisor
KEY FOCUS AREAS:
Provide upscale resident service experiences for current and potential residents
Promptly address resident requests and concerns by actively listening and resolving complaints
Work in partnership with community developer and other contractors to ensure resident experiences and facility cleanliness/maintenance is of superior quality
Manage center's social media pages and monitor partner's pages for resident feedback and concerns
Acquire extensive knowledge of the community, housing developers, and contractors to direct residents to appropriate entity based on their need or concern
Understand resident needs and provide them with personalized solutions
Directs and supervises program activities and community events to meet the needs of the community and fulfill YMCA objectives
Recruits, hires, trains, develops, schedules and directs personnel and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals.
Establishes new program activities and expands program within the community in accordance with partner expectations and strategic and operating plans.
Develop, administer, and supervise community events, special interest classes, court facilities, and facility rentals.
Assists in the marketing and distribution of program information, may organize and schedule program registrations. May review and process program scholarship applications.
Develops and maintains collaborative relationships with community organizations.
Establish, improve, and maintain harmonious relationships by meeting individually with key community members who assist in developing and continuing programs and events.
Develops and monitors program budget to meet fiscal objectives.
Coordinates use of facilities for program activities and events.
Assists in YMCA fund raising activities and special events.
Models relationship-building skills (including Listen First) in all interactions. Responds to all member and community inquiries and complaints in timely manner.
Compiles program and facility usage statistics. Monitors and evaluates usage and participation
in program.
Works with center staff to identify current needs for volunteers, maintains volunteer's files, coordinates marketing of volunteer opportunities, ensures the tracking and reporting of volunteer hours, and coordinates volunteer orientation, development and recognition programs.
Assists staff and serves as the point person at the center for software and business questions.
Manages the payroll and maintains any necessary employee records for center employees. Reviews, enters and processes payroll information for center, including timesheets, labels and time entry. Reviews use of time off (holiday, sick leave and PTO) hours, and ensures correct payment.
Works directly with the Association Human Resources Office to complete and manage new hire paperwork for center.
Works directly with Association Finance Office to manage the preparation of billings and receipting for all accounts receivable and accounts payable payments. This also includes other income monies, including contract deposits and staff charges.
Understands and assists center staff with all Financial Programs including monthly income and expense reports, ensuring Daxko refunds have been approved by director, reviews the daily cash reconciliation, accurate and reported in a timely manner, responsible for, and ensuring adherence to all financial guidelines.
Works directly with the Financial Development Office to provide administrative support to the Center Executive and systems for annual fundraising campaign and other committees as assigned.
Provide backup support for programs and events that may be short staffed
Assist with developing long range plans for facilities and programs
Administer regularly scheduled staff meetings for staff, and attend other staff meetings as directed by the Executive Director of Metro Districts/HOAs
Maintain a safe and orderly environment in all areas of the facility by conducting facility patrols to identify maintenance concerns, facility cleanliness, safety, and security. Write work orders and report facility maintenance concerns to the appropriate partner, contractor, Y staff, or District Manager
Colorado Springs is a thriving city with over 30 Fortune 500 companies and a leader in the aerospace and defense industries. It also has a diverse collection of non-profit organizations and businesses with a large number of tourist attractions. Colorado Springs is going through an exciting period of growth right and was recently ranked #2 on the "best places to live" list. Here is the link to the article that was published in April 2018.Colorado Springs.
Also, for more information about Colorado Spring and surrounding areas, please visit ChooseColoradoSprings where you can find about Colorado Springs and the surrounding areas.
OUR CULTURE:
Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
The YMCA of the Pikes Peak Region is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Reasonable accommodations may be made to empower a qualified candidate with a disability to perform the essential functions of the job.
TARGET DATES FOR PROCESS:
Deadline for resumes/applications........................ (08/08/2019)
Interviews anticipated by………………….......... (08/14/2019)
Decision anticipated by……………………........ (08/21/2019)
Position start date…………………………......... (TBD)