IndraSoft
3400 - MAC Desktop Technician (Creative Design)
Job Title: Macintosh/Apple Support Desktop Technician
Job Location: Washington, DC
Job Number: 3400
Clearance: Candidate must already possess an Active DoD Secret Clearance**
IndraSoft, Inc. is seeking a highly qualified Macintosh Desktop Technician to join one of DC region's fastest growing and successful companies, providing on-demand support to the Department of State's global mission. The selected candidate will support our client, in Washington, DC. The Macintosh/Apple Support Technician provides 1st, 2nd and 3rd –tier desktop/user support to a 400-user Macintosh user community at U.S. Department of State. Support includes technical advice to a variety of user skill levels from absolute beginners to professional-level. Support also includes assisting users with desktop issues involving the Mac OS and 3rd-party applications to include Adobe Creative Suite and Apple Final Cut applications for video/graphics. Reports to the DOS Global IT Network Infrastructure (ITNI) Project Manager.
Qualifications:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications Required:
Qualifications Desired:
Essential Functions and Responsibilities:
Non-Essential Functions:
Additional responsibilities as assigned by management.
Physical Demands:
While performing duties of the job, incumbent will be exposed to Normal demands associated with an office environment. Ability to work on computer for long periods, and communicate with individuals by telephone, email and face to face. This position requires incumbent to have the ability to stand, walk, sit, use hands to finger, handle or feel objects, tools, or controls, reach with hands and arms, talk and hear. Employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus.
Work Environment: The noise level in the work environment is usually moderate.