Medical Assistant (Finance)

Overview of the Role:

Alignment Health is seeking an compassionate, organized, and detail-oriented medical assistant to join the Jump Start Assessment team. As a medical assistant, you managing patient flow on the floor and get to support with special projects, reports, administrative or compliance tasks may be assigned as needed. If you are seeking an opportunity to be a part of a growing organization making a positive impact in the lives of seniors, we are looking for you!

Responsibilities:

• Begin as telehealth (work from home / remote); then go to onsite in the care centers.
• Drop-in home visits (Driving up to 50% of the time)
• Complete all basic patient intake with demonstrated competency including but not limited to:
• Vitals (height, weight, blood pressure, pulse, respiration, temps, etc)
• Phlebotomy
• Vaccine Administration
• Medical History/medication collection including Jump Start Application and EMR
• Other machines / systems trained on by supervisor and within Medical Assistant Scope
• Complete all patient check in functions including eligibility verification, appointment scheduling, confirmation, arrival of member within the EMR system and checkout.
• Complete HEDIS and all other clinical alerts tasked to a medical assistant role per protocols including management of home monitoring systems if applicable
• Deliver on excellent customer service for every member including assisting with care coordination needs such referrals, enrollments in chronic disease management programs, etc.
• Facilitate member concerns, complaints or coordination needs regarding services at Alignment clinics, primary physician's offices, any network provider or with health plan.
• Complete telephonic history and pre-visit planning as needed
• Complete patient drop in visits for those that are unable to contact or need equipment assistance in home for Alignment's telehealth programs
• Facilitate referrals / authorizations for members between the member, Alignment, specialist and primary care provider if applicable.
• Other duties as assigned

Required Skills and Experience

1. Minimum 3 years' experience as a medical assistant
2. Experience working with internal medicine offices highly preferred.
3. Experience working in a physician office preferred.
4. Knowledge of managed care.
5. Knowledge in Medicare and Medicaid benefits and resources preferred
6. Familiar with medical terminology
7. High school diploma or GED required.
8. Medical Assistant Certification is required. Willing to accept LVN / LPN or other higher nursing certifications.
9. If MA Certificate not available, dependent on the state scope of practice regulations, minimum 3 years Medical Assistant experience demonstrating medical back office competencies.
10. Current Driver's License
11. CPR / First Aid Certification is required.
12. Bilingual English / Spanish preferred. Willing to consider English / Vietnamese or English / Chinese (Mandarin / Cantonese)
13. Proficient in Microsoft Office (Outlook, Word, Excel)
14. Proficient with the video applications such as FaceTime, WhatsApp, etc.

1. Proficient with electronic medical records (EMR) system.

Essential Physical Functions:

1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and / or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
3. The employee may be required to travel to other clinic locations away from their home location(s) and / or to patient homes