Sr Sales Engineer (Sales)

Position Title:  Sr Sales Engineer  (P4)                        

Company Summary

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.       

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology. 

Position Summary

The Senior Sales Engineer provides expertise in supporting the Enterprise Sales and a proven track record in selling and engineering managed SD-WAN, DDoS mitigation, and fiber solutions. This individual will play a critical role in driving revenue growth by providing technical expertise and support to our partner sales teams in the dynamic and competitive Midwest market. 

Essential Job Functions

• Uses technical knowledge of product offerings to support and build sales through customer facing presentations, trade shows, partner trainings, and presentations to large audiences at partner bootcamps
• Interfaces with customers to determine technical requirements and expectations
• Works with appropriate internal organizations (Engineering, Product, Marketing, Provisioning and Operations) to develop and validate network designs in accordance with Crown Castle capabilities.
• Designs viable data network solutions for customer applications with alternatives based on customer-specific technical and financial parameters (May include preparation of network topologies, network drawings, and technical specifications, and assisting Sales with pricing)
• Assist channel managers with ICB development and review
• Communicates customer feedback to Product Management for future product developments
• Researches and presents reports showing potential customers the cost benefit of purchasing company products or services
• Reviews and validates all service orders before being submitted for implementation.  Participates in service order kickoff meetings to ensure smooth service implementation.
• Develop and deliver appropriate ad-hoc training for market, including new product and new technology
• Help to ramp up other Sales Engineers
• Performs other support duties, as assigned

Education/Certifications

• Bachelor's degree or equivalent experience

Experience/Minimum Requirements

• Requires a professional demeanor with strong communications skills – verbal and written – and comfort in large presentations and public speaking
• Proven success in technical sales with expertise in aaS solutions including managed SD-WAN, managed security including DDoS mitigation, and fiber connectivity solutions.
• Proven ability to translate technical features into business benefits.
• Strong technical presentation skills (development and delivery)
• Experience with computer software programs such as Microsoft Office Products including Excel & Visio & Mapping software

 

Other Skills/Abilities

• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in supporting partner sales channels is a plus.
• Experience in telecommunications industry a plus.
• Industry certifications with vendors such as AWS, Versa, CompTIA, etc. a plus

 

Organizational Relationship

Reports to: Manager Sales Engineering 

Title(s) of direct reports (if applicable):  N/A

Work Plans: This role falls into our hybrid work model working in the office on Monday through Thursday.  On Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.  

#LI-SD1 #LI-Hybrid

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Sales