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University of Wisconsin Hospitals and Clinics Authority

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Organ and Tissue Donation Support Specialist (Healthcare)



Work Schedule: 

100% FTE, 40 hours per week. On-call work. In a four week cycle, 6x24hr shifts and 6x12hr shifts with additional hybrid office hours. Each week, three shifts are scheduled along with eight hours of role-related non-deployment work. This position is a combination of call and office hours. The on-call time is the majority of this position. Hours may vary based on the operational needs of the department.

Be part of something remarkable

Join the #1 hospital in Wisconsin! UW Organ and Tissue Donation is recognized as one of the most successful organ procurement programs in the nation!

We are seeking an Organ and Tissue Donation Support Specialist to:

  • Effectively approach donor families and obtain and maintain consent to optimize the number of organ donors in the federally designated service area serving over 100 hospitals across the state.
  • Provide excellence in donor family care through the Donor Family Services (DFS) Program.
  • Participate in quality improvement and quality assurance and maintain regulatory standards.
  • Contribute expertise in best practices in consent conversations and donor family care.
  • Participate in and coordinate education to internal and external stakeholders.
  • Respectfully and competently communicate, coordinate and collaborate with colleagues and donor service area partners.

Education:

Minimum – Bachelor's degree with focus on communication, human behavior, and social experience, such as, Counseling, Social Work, Social Science, Chaplaincy, Psychology, Education or other relevant fields. Relevant experience may be considered in lieu of education.

Preferred – Master's degree preferred

Work Experience:

Minimum – Two (2) years of experience in family support experience such as counseling, social work, hospice, palliative care, or education.

Preferred – Experience with organ donation, transplantation or work within a health-care related field (organ procurement organization, transplant, critical care, hospice). Experience with grief support.

Licenses and Certifications:

Minimum – Valid State of WI driver's license

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged.  EOE, including disability/veterans.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

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