Waterton Hospitality LLC
Food & Beverage/Operations Manager (Food Services)
Why Waterton?
Founded over a box of Pop-Tarts® in 1995 by David Schwartz and Peter Vilim, Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and management firm it is today. As Waterton has evolved and grown, one thing has remained constant, the drive to achieve results by exceeding expectations.
Waterton's values of Service Excellence, Empowerment, Integrity, Passion, Achievement and Teamwork are our guiding principles and they shape who Waterton is as an organization. When you join Waterton, you will learn new skills, acquire knowledge and use these values to help you grow in your career and fulfill your professional goals.
Waterton is committed to the service of our associates, residents, guests and investors and firmly believes that our superior ability to serve our customers differentiates us. We empower our associates to think and act like an owner and use our core values as guiding principles to serve our customers in a way that exceeds their expectations, going above and beyond to create the ultimate service experience or what we call Resitality!
Operations Manager
The role of the Operations Manager is to assist the General Manager in administering and managing the hotel's operation, maintaining established costs and quality standards. This role is responsible to support in the daily operations of departments and act as Hotel Manager on Duty.
Manage the operations of the hotel in order to maximize profitability and to ensure superior guest service and product quality:
Create guest satisfaction by providing associates with the training and resources they need to maximize associates engagement and deliver exceptional service and teamwork:
Develop and implement strategies and practices which support associate engagement:
Candidates most successful in this role will display the following characteristics:
Qualifications:
Hospitality is a 24/7 industry therefore, candidates should be able to work weekends and holidays as needed.
EOE - M/F/D/V/SO
See Job Description