Federal Reserve Bank (FRB)
Multimedia Technician (Finance)
The Multimedia Technician provides user support in the area of technical conferencing and assists in the development, setup, monitoring, testing, and maintenance of technical conferencing solutions. Follows pre-existing processes and procedures to ensure consistent and high quality service. The level of work is considered intermediate and the incumbent works under general supervision. This position does not have any direct reports.
Principal Duties and Responsibilities
Client/Ticket Management, Support & Troubleshooting - 40%