TransCore, LP
Team Lead (Healthcare)
TransCore (TRN), a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking a full-time Team Lead to join our team in Natick, Massachusetts.
Job Summary: Under the direction of the Customer Service Supervisor, the Customer Service Lead is primarily responsible to assist the Customer Service Representatives in their daily duties to resolve questions/issues that arise. The Lead will assist the supervisor in the training of Customer Service Representatives and the monitoring of daily activities, projects and tasks of the customer service staff under their direction. The Lead will assist their supervisor in achieving the directives and performance standards of their department.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Education: High school diploma or general education degree (GED) required.
Required Skills:
Special Qualifications: