Data Innovations
Sr Laboratory Technical Consultant (Healthcare)
The Data Innovations Senior Laboratory Technical Consultant's main focus is to help customers achieve their clinical laboratory software connectivity goals. This position's primary responsibilities are to provide expert level technical consulting services to customers and facilitate the implementation, training and the use of the Data Innovations products. This person will provide comprehensive technical expertise, advice and support throughout the entire implementation process. This person is expected to be a resource to other staff members and handle complex/escalated service issues and inquiries.
Essential Functions and Responsibilities:
Requirements
Knowledge, Skills, and Abilities:
Education and/or Experience
Minimum Associates Degree in Business Management, Computer Science or related field and at least 5 years of related working experience OR at least 10 years related working experience with service implementations, technical services, project management or clinical laboratories.
Physical Requirements/Working Conditions:
While performing duties of this job, the employee is predominately functioning in a sedentary office position with high frequency of keyboarding, and computer use. This position will also have high travel requirements to customer sites; must be able to tolerate conditions associated with traveling and working in a laboratory setting.
Preferred skills and experience:
In addition to the above requirements, the ideal employee/candidate will have experience with the following: