Client Support Analyst (Maintenance)
The Client Support Analyst is a Strategic Account Manager (SAM) partner that provides account analysis, complex issue resolution, quality enhancement, subject matter expertise, and back up coverage for designated client base and service line. The position is critical for revenue retention and growth. The position requires high output, strong analytical ability, good relationship building skills, and extensive internal business process knowledge.
This position will also work as a liaison between the assigned sales team and Billing. In addition, this role will provide backup/overflow support to CSS Billing Support team members.
What makes you a great fit for this role?
The Perks of being an Equifax Employee?
We offer an excellent compensation packages with high-reaching market salaries and 401k matching, along with the works: comprehensive healthcare packages, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To speak to us about this role in more detail apply online.
Primary Location:USA-St. Louis-Lackland
Function:Function - Sales Support