GLISAN
Housekeeping Manager (Maintenance)
General Purpose Define the roles and responsibilities of the Director of Housekeeping. This position is directly responsible for all aspects of cleanliness within the facility.
Essential Duties
• Excellent customer service skills. Ability to work with a variety of individuals.
• Excellent attention to detail.
• Responsible for hiring, training, scheduling and staffing.
• Monitor performance of staff and provide praise, coaching and counseling.
• Direct oversight of all housekeeping related services.
• Multiple daily rounds to ensure the facility is safe, orderly and clean
• Ensures appropriate sanitary measures are in place and utilized.
• The Director of Housekeeping works closely with the Director of Maintenance to ensure a safe working environment.
• Responsible for the department budget including monitoring overtime as appropriate.
• Identify issues and investigates complaints from residents, families and internal staff.
• Mentor housekeeping staff as well as provide clear instructions.
• Identify and implement efficiencies to maintain the cleanliness and the sanitation of the facility.
• Motivate and maintain morale of the staff.
• Keep abreast of any all regulations regarding the use of chemicals and cleaning products in a long-term care facility.
• Create an environment of teamwork and cooperation.
Supervisory Requirements This position is responsible for managing and supervising the housekeeping staff to include, housekeepers and housekeeping aides.