Pape' Trucks, Inc
Service Writer / Advisor (2019-379) (Maintenance)
SERVICE WRITER / ADVISOR: Duties include greeting customers, check-in of units for repairs, quoting repairs and additional repairs, maintaining contact with customers and salesmen, assisting Shop Foreman in workflow, and maintaining/invoicing of work orders.
Must have knowledge of the functional, technical and mechanical aspects related to maintaining and repairing Heavy Duty Class 8 and Mid-range vehicles. Dealership experience is preferred. In addition, qualified applicant should have excellent written and verbal communication skills with both internal and external customers, basic computer skills with Outlook and Internet, ability to learn new computer systems, and above average customer service skills.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.See job description