MINNESOTA PRAIRIE COUNTY ALLIANCE
Social Worker Case Manager - Senior Services (Project Management)
Assesses the psychosocial, behavioral, medical and safety needs of clients and families to coordinate appropriate services to meet client and family needs, via ongoing communication with clients, families and providers.
Creates and implements detailed service plans to manage all goals, services and resources specific to each client, while maintaining paper files, electronic files and database systems to meet federal, state and local mandates and timelines.
Analyzes and investigates critical circumstances; manages crisis situations where imminent danger to self or others is apparent or possible.
Prepares extensive and comprehensive social histories; home studies; case plans; case records; court reports, petitions and testimony; appears personally in court to represent MNPrairie.
Collaborates with state, federal and local entities; other service providers; schools; mental health professionals, court personnel, attorneys, home care providers and managed care organizations regarding policies, funding and service delivery.
Organizes, provides and participates in ongoing training to increase community knowledge and skills.
May participate in the hiring process for new unit staff; mentors new staff and interns.
MNPrairie Core Competency Requirements
In addition to knowledge, skills, and abilities, these behaviors are required for successful job performance:
Commitment to the Work Group.
Develops respectful, cooperative and productive work relationships with co-workers, including the demonstrated willingness to help newer staff so their respective job responsibilities can be performed with confidence as quickly as possible.
Commitment to Customer Service.
Demonstrates by personal example the service quality and integrity expected from all staff members.
Treats every person as worthy of respect; acts in a professional, private, and confidential manner.
Focuses on people and outcomes.
Shows compassion by acting in a timely, empathetic, and understanding way.
Represents MNPrairie to the general public, employees and other outside contacts/constituencies, in a manner that helps maintain and enhance MNPrairie's reputation as well-managed and citizen-oriented.
Acknowledges and embraces that we all have unique lived experiences and that there are multiple views of the world. Meets people where they are at.
Assures equity in access to agency supports and services.
Communication.
Confers regularly with and keep one's immediate supervisor informed of all important matters pertaining to those functions and job responsibilities for which they are accountable.
Productivity and Work Organization.
Demonstrates ability to plan, organize and accomplish work in a timely and effective manner.
Reports to work location on time and on a regular basis.
Problem Solving and Decision-Making.
Exercises good judgment in problem solving, analytical thinking, and independent thinking as it relates to MNPrairie procedures, problems, and policy interpretations.
Continuously improves.
Innovates in alignment with the agency mission, vision, core values, program purposes, and mastery of job responsibilities for which they are held accountable.
Focuses on prevention and early intervention.
Safety Rules and Procedures.
Knows and observes the safety policies and procedures of MNPrairie. Performs tasks in a safe and efficient manner while using appropriate safety equipment, clothing, and devices.
Knowledge, Skills and Abilities
Comprehensive knowledge of rules, regulations, policies, processes and procedures governing social work in a county setting
Thorough knowledge of social, economic and health problems common to at-risk populations
General knowledge of laws pertaining to social work as it is applied to situations of abuse, neglect, exploitation and mental illness
Comprehensive skill in crisis intervention
Comprehensive skill maintaining database systems related to services and clients
Comprehensive skill evaluating and coordinating services for clients using comprehensive knowledge of local and state resources
Comprehensive skill creating and maintaining effective service plans and records of services provided
Comprehensive skill composing general correspondence
Competent in using standard office equipment and related hardware and software
Ability to empower individuals and families to utilize services and supports
Ability to demonstrate acceptance of other's rights, responsibilities and differences.
Ability to effectively work with people encompassing a wide range of emotional, cognitive, physical and socio economic barriers
Ability to plan and organize work
Ability to solve problems within one's scope of responsibility
Ability to prepare reports and maintain records
Ability to establish and maintain effective working relationships with clients, service providers, staff, law enforcement agencies, court officials, federal agency representatives, medical facilities, financial agencies and the general public.