Crown Castle
IT ServiceNow Engineer (Manufacturing)
Company Summary
Crown Castle works around the country to build and maintain the infrastructure behind the world's most revolutionary technologies. Crown Castle owns, operates and leases more than 40,000 cell towers and over 60,000 route miles of fiber supporting small cells and fiber solutions across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology and wireless service – bringing information, ideas and innovations to the people and businesses that need them. Crown Castle is an S&P 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $60 billion.
Position Title: IT ServiceNow Engineer- 6E
Position Description:
The IT ServiceNow/ITSM Engineer will play a key role in delivering Company's next generation IT Service Management platform to design and enhance the technology services we deliver to our clients and business. The role's primary responsibilities are to design, implement and support ServiceNow forms, workflows, and integrations with other systems. The individual participates in all phases of the development life cycle. The person in this role will provide hands-on technical expertise to develop code & integrations that are architecturally sound solutions to enable the growth of our ITSM platform and to deliver enhancements and applications to our customers.
Essential Job Functions
Education/Certifications
Experience/Minimum Requirements
Other Skills/Abilities
Organizational Relationship
Reports to: Service Desk Supervisor
Working Conditions: Works in a normal office setting with no exposure to adverse environmental conditions.
Additional Information: N/A