Employment Specialist (Personal Services)
The Employment Specialist works to support families in increasing their household income by connecting them with employment opportunities and public benefits. This role serves as a key resource in helping families achieve greater financial stability and self-sufficiency. The Employment Specialist provides employment preparedness, career navigation, and skill building services for NHAs Homeless Intervention Services (HIS) with the goal of increasing income through wages and public benefits (e.g., SNAP, TANF, Medicaid).
Essential Duties and Responsibilities
Benefit Assistance: Assists clients in obtaining information and understanding how employment affects benefits (e.g., SSI, Medicaid). Supports clients in securing any benefits for which they are eligible but not yet receiving.
Vocational Assessment and Planning: Conducts ongoing assessments of clients' vocational functioning, using background information and work experiences. Develops individualized employment (and/or education) plans incorporating client input and, with permission, input from family members and the mental health team.
Job Development and Employer Engagement: Conducts job development and search activities tailored to each clients interests and strengths. Serves as a liaison between HIS, Clackamas Workforce Partnership (CWP), and other employment networks. Provides education and support to employers, including negotiating accommodations as agreed upon by clients.
Follow-Along Support and Outreach: Provides individualized follow-along support to help clients maintain employment, including job support plans. Engages in proactive outreach when clients appear to disengage, using multiple methods to maintain connection.
Timely Interventions: Responds to clients and employer needs promptly (e.g., returns calls within 24 hours, addresses job issues within 24 hours, follows up on job leads within 48 hours). Meets with clients within one week prior to job starts and within three days after job starts.
Collaboration and Integration: Participates in weekly team meetings and coordinates vocational services with mental health treatment plans. Provides supported education services to clients pursuing educational goals that align with employment plans.
Other duties as assigned.
