Antietam Cable Television LLC
Technical Dispatcher (Finance)
Antietam Broadband is currently seeking a Dispatcher to join our talented team of professionals!
Our Dispatcher plays a critical role in the resolution of technical, and customer support issues related to our end users. Our service team provides business critical support to our customers along with various service offerings. You will be an integral member of that team and a true advocate for customer resolution by supporting our customers, training issues affecting our service technician's productivity in the field, and dispatching technicians to maximize our efficiency. The successful candidate should demonstrate great accountability, a customer obsession and an excitement for technology.
Beyond dispatching technicians to maximize efficiency and managing customer expectations, the candidate should be a self-starter capable of thinking through a problem and coming up with solutions that may be outside of the norm.
Responsibilities Include:
You will need to have:
Even Better If You Have:
When you join Antietam Broadband....
You'll be joining an award-winning company and team. We will not only offer you a full range of benefits, including group health & dental insurance, 401(k) program with company match, generous PTO program, a company wellness program, employer paid short and long term disability, and more! We are a great place to work because we are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to the next generations of customers, employees, communities, and owners an organization that is even stronger and better than what it is today.
Schurz Communications and its subsidiaries strategic objectives: