Senior Director, Global D&A Operations (Finance)

The Senior Director, Global D&A Operations will be instrumental in driving operational excellence and ensuring the effective execution of key strategic initiatives across the global Data & Analytics (D&A) organization. This role will optimize Key Performance Indicators (KPIs) and enhance D&A transparency and knowledge sharing across centers of excellence (COEs), business units (BUs), and countries (GEOs), contributing directly to the organization's global success. This role requires close collaboration with global D&A leadership, corporate teams, and other key stakeholders to ensure alignment and drive operational efficiency.

Reporting to the VP of Global D&A Operations, the Senior Director will be responsible for ensuring the efficient and effective implementation of operational processes, supporting strategic initiatives, and driving data-driven decision-making. This role demands a strong operational mindset, exceptional analytical skills, and the ability to collaborate effectively with diverse, cross-functional teams.

Equifax has a hybrid work schedule that allows for 2 days of remote work (Monday and Friday), with 3 days onsite (Tuesday, Wednesday, Thursday) every week.

This role reports to our office in Alpharetta, Georgia (JVW).

This position does not offer immigration sponsorship (current or future) including F-1 STEM OPT extension support.

This is a direct-hire role and is not open to C2C or vendors.

What you will do:

Optimize D&A KPIs:

• Continuously improve and optimize KPI and revenue reporting across all BUs and GEOs, including the development of dashboards and automation of reporting processes.
• Identify opportunities for impactful business improvements by analyzing KPI trends and collaborating with BUs and GEOs to develop and execute action plans.
• Create and communicate standardized definitions and methodologies for KPI tracking.
• Analyze and report on the impact of D&A KPIs on key business metrics, demonstrating quantifiable results.

Drive Executive Communications and Engagement:

• Support the orchestration and execution of D&A executive meetings, board meetings, and Town Halls.
• Craft compelling narratives and presentations, including preparation of materials and reports for executive meetings, that communicate D&A's value and impact to various internal and external stakeholders, including senior leadership, strategic customers, and the Equifax Board of Directors.

Drive D&A Transparency and Knowledge Sharing:

• Develop and implement impactful communication strategies and facilitate knowledge sharing and collaboration across BUs and GEOs to share D&A progress and areas for improvement across the organization, driving operational efficiency and adoption of best practices.
• Standardize and optimize reporting processes for D&A performance, including key results and strategic initiatives, and provide support for ad-hoc analysis and reporting requests, ensuring clear and consistent communication to relevant stakeholders.
• Track and report on the progress of key initiatives outlined in the Strategy Playbook.

Enhance Operational Effectiveness:

• Help develop, refine, and improve the operating model for the Global D&A organization.
• Identify and implement initiatives that improve operational efficiency and productivity.
• Partner and interact with D&A leaders and corporate teams on a regular cadence to ensure alignment.

What experience you will need:

• Bachelor's degree in Business Administration, Economics, Finance, Mathematics, Statistics, or related quantitative field.
• Master of Business Administration (MBA) required.
• 7+ years of related work experience.
• Comfort with developing compelling presentations to senior executives, including c-suite.
• Proven ability to influence and collaborate effectively with cross-functional teams in a global, matrixed environment.
• Proven experience in implementing and managing operational processes and reporting systems.
• Strong experience with data analysis, visualization, and reporting.
• Excellent verbal, written and interpersonal communication skills.
• Strong proficiency in G Suite (Docs, Sheets, Slides, etc.).
• Excellent project management skills and ability to manage multiple priorities.

What could set you apart

• Experience working for a top management consulting firm, with a proven track record of (a) leading operations projects while working across multiple stakeholder groups and (b) developing and deploying data-driven operational strategies.
• Industry experience in Financial Services (can be within consulting at a financial services client).
• High energy, with strong will and ambition to learn and work on new things.
• Experience implementing and optimizing KPI programs.
• Experience working with KPI management and reporting tools.
• Experience with automation and process improvement initiatives.
• Demonstrated ability to drive operational efficiency and effectiveness.
• Experience with business intelligence tools.
• Experience with AI-driven data analysis and reporting tools.
• Experience with change management principles and practices.

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