Sr. Program Manager - Apple (Finance)

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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!

is the Sr Program Manager?

Summary

The Sr. Program Manager serves as the primary liaison between Ingram Sales, internal departments, and business partners, ensuring alignment and coordination across assigned accounts or territories. This role focuses on driving revenue growth, improving account penetration, and enhancing customer satisfaction through effective program management.

Key responsibilities include planning and managing programs to meet goals related to product delivery, quality, service, cost, and revenue. Acting as a project leader, the Sr. Program Manager defines requirements, assigns and coordinates resources, tracks project schedules, and ensures team alignment. They are also responsible for maintaining clear communication, resolving issues promptly, and contributing to strategic program development.

The Sr Program Manager ensures clear communication and timely resolution of issues and may participate in the development of strategies pertaining to the program.

KEY RESPONSIBILITIES :

• Develop and maintain a productive working relationship with project/program sponsors, customers, and Sales teams. This includes continuous attention to enhancing the business relationships with our customers and/or vendors both internal/external.
• Interact effectively with all levels of internal and client organizations to ensure project/program success by weighing alternatives and determining appropriate strategies.
• Work with project/program stakeholders as necessary to establish resource needs.
• Organize recommendations, business designs and results into a clear concise format for communication to all levels of management associated with or interested in the project/program.
• Develop detailed project/program plans, obtain, and confirm commitments, and track completion of tasks against the plans.
• Provide primary consultation for the formulation of Sales strategy or plan for a supported customer to be used to execute in concert with business plans.
• Work with various functional groups within the Sales organization to understand current processes, new processes in development, and methodologies to work towards implementing efficiencies.
• Assist senior management with assessing business strategies based on a comprehensive understanding of Ingram Micro's core businesses.
• Participate in and engage with influential end user organizations and industry associations compiling information learned and sharing insights with both internal and external consumers.
• Oversee, track and report on any specific vertical market regulatory compliance requirements for doing business and ensure systems and processes exist.
• Review requirements, identify tasks, assign, and coordinate resources, and create/track project schedules.
• Ensure clear communication and timely resolution of issues.

KNOWLEDGE AND SKILLS:

• Technical product knowledge: Demonstrate a deep understanding of technology products and distribution channels relevant to the assigned product category.
• Proficiency in computer applications: The role requires expertise in general computer applications, including Microsoft Outlook, Word, Excel, PowerPoint, and SharePoint. Additionally, the ability to learn and adapt to additional applications as necessary is crucial.
• Sales and negotiation skills: Possess strong skills in selling and negotiation to effectively drive sales initiatives.
• Communication skills: Communicate with executive-level associates internally and externally in an articulate and professional manner. Practice discretion and understand the appropriateness of communication and behavior.
• Presentation skills: Proficient in delivering presentations that effectively convey information and contribute to the overall sales strategy.
• Project management: The role involves managing multiple projects simultaneously, requiring effective organizational and time management skills.
• Problem-solving: Display the ability to identify and solve problems to ensure smooth sales operations.
• Attention to detail: Possess a strong diligence to ensure accuracy and precision in sales-related activities.
• Independence and teamwork: The role requires the ability to work independently and as a team member, fostering a collaborative work environment.
• Seasoned professional individual contributor. May manage projects/processes.
• Coaches and reviews the work of lower-level professionals.
• Problems faced are difficult and often complex.
• Influences others regarding policies, practices, and procedures.
• Provides solutions to a variety of complex technical and business matters.
• Will champion significant projects, programs and business initiatives using demonstrated creativity and ingenuity.
• Incumbents provide a leadership role for the work group through knowledge in their area of specialization.
• Generally free to determine work priorities based on general direction from managers.

REQUIREMENTS:

• A high school diploma (or equivalent) required, bachelor's degree preferred (or additional relevant experience in a related field).
• Minimum 5 years' functional experience including a minimum of 3 years' specific experience.

The typical base pay range for this role across the U.S. is USD $84,500.00 - $143,700.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.