Field Operations Technician (Project Management)

Position Title: Field Operations Tech (T3)

Company Summary

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.       

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology. 

Role

Responsible for supporting and maintaining Small Cell Networks through Network Acceptance, Preventative Maintenance and Reactive Maintenance tasks. Responsible for compliance with All Crown Castle policies and procedures. Safe work practices must be applied to the completion of all work related tasks, along with integrity, quality and attention to details.

Responsibilities

•  Perform all activities in a manner to ensure the safety of yourself, team, customers and the public.
• Respond to all network outages, impairments and emergencies in assigned area.
• Complete all annual preventative maintenance inspections to Crown Castle standards.
•  Perform the acceptance of required new and modified networks
•  Operate and understanding of RF and fiber related test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer and FiberOptic power meter.
• Operate PC or similar devices to gain access to Small Cell Network web based tools and complete
  assigned administrative tasks.
•  Work efficiently and effectively with cross-functional departments and peers

Education/Certifications 

• High School Degree or equivalent required
• Wireless/Wireline Operations or equivalent military strongly preferred
• Possess a valid state driver's license with a non-negligent driving record

Experience/Minimum Requirements

• Two years of experience in one or more of the following fields: Wireless/Wireline OperationsOSP/ISP or related
• Technical knowledge of Fiber, Coax and Low voltage trouble shooting

Expectations

• Knowledge of radio transmitters, receivers, antennas, electronic and fiber optic theory
• Possesses skills to safely drive and operate boom truck in the public right of way.
• Ability to communicate both verbally and in writing in a clear and concise manner
• Ability to work in Web Based ticketing and network monitoring systems
• Ability to work independently with minimal guidance, while managing time for maximum efficiency.

Organizational Relationship

Reports to: Supervisor Field Operations

Title(s) of direct reports (if applicable): N/A

Working Conditions Works in the Public right of way, exposure to extreme weather, radio frequency, general public.  Physical demands of lifting up to 75 pounds, stooping, and climbing ladders. Available to work after hours, weekends, Holidays and On-Call Duty as conditions require.  This position will be swing shift hours and possibly weekends. May be required to travel and be away from home location, for extended periods of time.

Additional Information: The salary/hourly range offered for this position is $28.50 – $39.18 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location.  Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company's 401k plan. Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year. 

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Equal Opportunity Employer
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