Sr. Customer & Market Insights Analyst (R&D)
Requisition #: 11203
Functional Area: Marketing; Research; Research & Development
Employment Type: Full-Time
Work Options: Work remotely from home in the US
Work Hours: Standard business hours
Travel Requirement: Up to 25%
We're growing and excited to continue to introduce innovative products and services to our customers. Join our Research & Development team in this role, where your focus will be working as a Qualitative Researcher and Ethnographer and Voice of the Customer Facilitator. This role will conduct qualitative research (fieldwork including participant observation, interviews and facilitation) and will also facilitate focus groups, customer panel activities, customer co-creation, listening sessions, and Design Thinking activities. This role will deliver actionable recommendations that help guide corporate strategy and provide focused intelligence to help drive key business decisions.
This position can work remote out of a home office within the US with travel of 25%+ for fieldwork.
Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time. Occasional travel to offsite offices, customer sites and/or industry and training events may also be required, depending on assignment.
At J. J. Keller, we are Difference Makers because the work we do truly matters. We protect people's lives every day. In fact, more than 90% of Fortune® 1000 companies rely on J. J. Keller to help create safe work environments. Our associates have named J. J. Keller as a Great Place to Work® three years in the running. View our CAREERS video to learn more about being a Difference Maker at J. J. Keller and click here to learn what our associates have to say about life as an associate at J. J. Keller.
Thank you for your interest in career opportunities with J. J. Keller & Associates, Inc.! If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.
Not the right role for you, but know someone who could be a great fit? Refer them to us through our Professional Referral Program and you will earn a cash payment if your referral is hired. Learn more here.
J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.