Senior Application Specialist - Lease Up (Sales)

ConcordRENTS is a distinguished leader in providing a quality and customer-centric property management experience with a focus on affordable and market rate multifamily communities throughout Florida. Our continued success is based upon our exceptional team members.

Join ConcordRENTS to advance your career while enjoying industry leading starting wages. ConcordRENTS instituted a minimum living wage of $17 per hour and has committed increasing this in $1 annual installments until we reach a $20 minimum living wage. In addition, all team members are eligible for a 20% discount on their rent at a ConcordRENTS community and select Maintenance team members can earn up to a 50% discount.

Our team members' commitment to the company is strengthened by ConcordRENTS belief that everyone has a right to earn a living wage and prepare themselves for a secure retirement. ConcordRENTS is proud to make continued investments in our valued team members by offering a rich 401-K program that includes a company match of 150% on the first 3% invested by an eligible team member, with additional matching up to $5,250 per year.

Our management approach is to maintain the value and integrity of our communities while demonstrating exceptional customer service. This philosophy is accomplished by building relationships with our residents while providing them with a quality housing experience. Ultimately, we measure the value of our performance based on the satisfaction of our residents.

ConcordRENTS recognizes that the spirit of teamwork and community is the true key to our growth as a company. Our legacy is propelled by the ability to meet the needs of a changing market and to stay ahead of the competition, making ConcordRENTS a meaningful place to work.

BASIC PURPOSE:
Responsible for understanding the compliance requirements of assigned properties including all Lease Ups and ensuring that each applicant file is in proper condition prior to move-in. Also responsible for developing and maintaining positive relationships with all site staff and providing timely turnaround of all files received.

ESSENTIAL FUNCTIONS:

• Works directly with applicants and site staff to obtain necessary documentation and clarifications to prove program eligibility and in some cases, works directly with sources to obtain appropriate documentation.
• Responsible for data entry of all applications into Rent Café as well as verifying information in Yardi Voyager.
• Assists Senior Compliance Analyst in gathering corrections and resolving report discrepancies as requested including Lease Up properties.
• Responsible for the review, income calculation, and verification of all application based on LIHTC criteria prior to approval for move-in, including Lease Up properties.
• Train new Credit Application Processor in procedures and methods for processing applications.
• Review File Audits prepared by Senior Compliance Analysts, research discrepancies, address issues with Credit Application Processor as needed and provide results of the follow up to the Application Support Manager and Director of Compliance.
• Responsible for the initial review and Checklist submission to new households applying via Café for Lease Up properties.
• Send daily emails to support team on priorities, tasks and goals in the absence of the Application Support Manager.
• Work with Operation leaders during Lease Up to ensure timely approvals for files that go into Reg Review.
• Meet with Senior Leadership on goals and expectations for move-ins based on COs that are completed for each building during Lease Up.

Pay for this position is commensurate with experience of candidate.

Knowledge and Experience

• High school diploma or GED equivalent required. Knowledge of state specific requirements for assigned states.
• Intermediate knowledge of computer programs including, but not limited to MS Word, Excel, Outlook, and Property Management Software.
• Must possess a positive attitude, excellent verbal, written and interpersonal skills and develop positive working relationships with both internal and external team members.
• Must have the ability to work well in a fast paced environment, resolve conflicts, be proactive, work independently and follow tasks through to completion. Duties also require attention to detail and the ability to analyze complex data.
• One year of experience with determining Housing Credit Program applicant eligibility is preferred.
• Experience with detail-oriented work such as property management (including leasing), banking, accounting or other affordable housing programs is also preferred.
• Ability to speak, read and write English for safety and productivity reasons.