Manager, Quality (Project Management)

Here are some of the great benefits that we offer:

• Competitive salary
• Company paid health and dental benefits
• Paid vacation and an annual bonus
• 401K with company match 
• Opportunity for career stability and growth
• Tuition reimbursement program
• Protective personal equipment is provided or cost of purchase is reimbursed
• On the job training

Responsibilities:

• Implement and maintain ISO 9001:2000 Standard and its associated documents.
• Lead direct reports in support of the plant initiatives as it relates to quality: testing, documentation, production floor interaction for correction, participation in CI and ISO events, etc. 
• Maintain the PFMEA data and ensure use as tied into the CAR process.
• Coordinate with the Engineering and CI leads for a seamless operation where overlaps occur,
• Take direction from the Director and Plant Manger to address identified quality gaps, or research root causes for correction.
• Lead training process of all personnel as it relates to ISO procedures and Work Instructions,
• Lead weekly review of production leaks thru use of Majik, and other applications in conjunction with other department leaders and elevate to leadership for resolution.
• Provide management with quality performance reports; internal and external.
• Establish a full proof quality control program to ensure nonconforming products are within established guideline, acting as the last line of defense for finished goods. 
• Represent the company as the primary POC for customer complaints beginning to end, and be responsible for the entire process of documentation, resolution, credit, closure, CAR's.
• Responsible for calibration of all testing equipment, to include annual review for end-of-life items.
• Expected to possess' knowledge of appropriate safety policies and enforce said policies.
• Maintain awareness of shift events and the environment to recognize problems prior to affecting productivity.
• Assist with basic maintenance and troubleshooting.
• Emphasize and assist in creating a neat, safe, and clean work environment. 
• Perform any quality evaluations or customer complaint testing as required. 

Requirements and skills

• Proven ability to work with Quality Suppliers assessment and process audit.
• Exceptional interpersonal and team building skills.
• Ability to troubleshoot and resolve issues with a strong emphasis on customer satisfaction.
• Strong analytical and production quality skills Excellent written and oral communication skills.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status.
• Ability to maintain confidentiality of situations such as counseling, evaluation, training, accidents, and attendance.
• Ability to lead and motivate direct reports for optimal performance and set the example.
• Ability to communicate with employees in a courteous/professional manner.

EDUCATION:

• Bachelor of Science Degree, preferably with a focus in Chemistry, Chemical Engineering, Regulatory Affairs.
• LSS Green Belt preferred. 

YEARS OF EXPERIENCE:

• 5+ Years of QA Operations experience within a manufacturing environment.

WORK ENVIRONMENT:

• Normal office environment, warehouse / industrial environment
• Must be able to stand for prolonged periods.
• Must be able to tolerate heat in production environment when reviewing shop floor aspect of project.

TRAVEL:

• 20% travel may be necessary, as it relates to review of customer complaints that are not able to be resolved thru normal means.  Most interface will be over MS Teams or a similar platform.

SAMOMM

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