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Senior Network Engineer (Information Technology)



GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives.

At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week, every Tuesday and one other day, to be determined by their business unit. Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager.

DEPARTMENT OVERVIEW

Information Technology supports an inclusive community of GBH'ers working in Broadcasting, Content Creation, Education, Digital, Assistive Technologies, Local News and Administrative roles.  Roughly 70 staff work in 6 teams within the Department and the team is committed to creative problem solving and respectful candor.  We like to build, improve, launch, automate and repair. 

JOB OVERVIEW

The Senior Network Engineer has overall responsibility for supporting the implementation, operation, and testing of WAN, LAN, Wireless LAN, VPN, and VoIP networks for the enterprise. GBH is a mixed platform environment including Macintosh, Windows, Linux, Cisco IOS and others. We primarily use Arista networking gear but also have Fortinet and Cisco.

RESPONSIBILITIES

  • Effectively identify and resolve issues across all networks; server as a focal-point for customer-servicing for infrastructure related issues.

  • Analysis, testing, documentation, troubleshooting, installation, implementation, configuration, and support of data networking technologies, generally Cisco Routers, and Arista switches.

  • Review deployment plans for new networks or changes to the networks.

  • Implement and manage broadcast audio and video over IP infrastructure.

  • Provide installation, configuration and acceptance testing for an Arista-based data network infrastructure Layer 2 and Layer 3. 

  • Willingness to address urgent network incidents during evenings, weekends, or holidays when necessary.

  • Lead the networking team, including managing additional network engineers.

SKILL SET

  • Strong ability to identify, determine and document customer requirements.

  • Solid written and verbal communication proficiencies

  • People management experience

  • Experience hiring and leading teams, including distributed teams and vendors

  • Ability to exercise technical judgment in solving problems

  • Solid understanding of IP addressing, 802.1x Network Access Control, Subnetting, VLANS, VXLAN.

  • IP Routing: EIGRP, BGP, iBGP

  • Protocols: TCP/IP, DHCP, DNS, SNMP, Radsec, Netflow

  • Bridging/switching Protocols: Spanning Tree Protocol (STP, PVST+)

  • Strong understanding of QoS, routing protocol redistribution, route filtering and ACLs 


  • Strong understanding of broadcast video and audio over IP

  • WAN: IPSEC and SSL VPNs, Frame Relay, MPLS, Ethernet, Uni and Multicast routing.

  • Physical Layer: 10/100/1000BaseT, UTP/STP, AUI, Transceiver, Converter, Multi-mode/Single-mode fiber, CSU/DSU, MUX/IMUX

  • Experience with Arista Cloudvision and Fortimanager platforms.

  • Wifi troubleshooting and documentation.

  • Network Automation and ZTP's. 

EDUCATION AND EXPERIENCE

  • Bachelor's Degree or equivalent work experience required.

  • Seven (7) plus years network and communications engineering experience, including experience installing, configuring, and testing Cisco Layer 2 and Layer 3 network devices in an enterprise multi-site environment.

  • Solid understanding of IP addressing, 802.1x, Cloud Networking (AWS), VXLAN.

  • IP Routing: EIGRP, BGP, iBGP, 802.1Q, 

  • Protocols: TCP/IP, DHCP, DNS, SNMP, Radius, Netflow. Multi and unicast routing, 

  • Bridging/switching Protocols: Spanning Tree Protocol (STP, PVST+)

  • Strong understanding of Wifi fundamentals and troubleshooting.

  • Strong understanding of QoS, routing protocol redistribution, route filtering and ACLs 


  • Strong understanding of broadcast video and audio over IP

  • WAN: IPSEC and SSL VPNs, Frame Relay, MPLS, Ethernet

  • Cisco CCNP  or equivalent vendor Certification.

JOB SPECIFICS

Staff position

Hybrid position

LOCATION

1 Guest Street, Boston, MA 02135

This position is located in Boston, MA, and requires on-site presence.

GBH is an equal opportunity employer. The community and audience we serve are diverse, and we wish to foster that diversity in our workplace. Toward that end, GBH does not discriminate against individuals in hiring, employment, or promotion based on race, religion, color, sex/gender, gender identity and gender expression, age, marital status, national origin, sexual orientation, citizenship, disability, veteran or military status, political belief, pregnancy, genetic information, or any other characteristic protected by law. 
Application Process Assistance
GBH will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate an accommodation request, contact the Human Resource department by sending an email to human_resources@wgbh.org or by calling 617-300-2000.
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