The Nielsen Company
Account Manager - Multi-Touch Attribution (Marketing)
Account Manager - Multi-Touch Attribution - 30909
Analytics - USA Needham, Massachusetts
About Visual IQ
Visual IQ is the industry's leading provider of marketing intelligence to solve the puzzle of people based marketing. We combine the power of audience with attribution in a single platform, so that advertisers can understand marketing performance in combination with the unique profiles of their customers and prospects. Visual IQ delivers a marketing intelligence platform that empowers advertisers to analyze audience attributes and behaviors, optimize budgets, customer experiences and business results.
Account Manager/Customer Success Manager (CSM) is responsible for developing customer relationships that promote retention and customer satisfaction and growth. Will work closely with customers to ensure adoption, usage and satisfaction with the products and services purchased by the customer. Help customers plan and understand the best ways to utilize Visual IQ's software platform based on the customer's business needs or business plans and educate customers on the flexibility and capabilities of their software.
The CSM achieves these objectives by providing the following services to his/her assigned customers:
Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen's Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry's only global view of retail performance measurement.
By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world's population. For more information, visit www.nielsen.com
Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
Job Type: Regular
Primary Location: Needham,Massachusetts
Secondary Locations: , , ,
Travel: Yes, 20% of the Time