Intuitive Surgical, Inc.
Director, Service Training (Finance)
Job: Customer Service and Field Support
Primary Location: United States-California-US-CA-Sunnyvale
Schedule: Full-time
Requisition ID: 183420
Description
Company Description:
Who is Intuitive Surgical? The numbers tell an amazing story. Learn more about our company.
Joining Intuitive Surgical means joining a team dedicated to using technology to benefit patients by improving surgical efficacy and decreasing surgical invasiveness, with patient safety as our highest priority.
Primary Function of Position:
The Service Training team is responsible for developing and delivering training that contributes to the overall readiness and performance improvement of departments within the Service & Secondary Markets Business Unit. The Director of Service Training is responsible for maintaining and supporting the strategic expansion of a portfolio of instructor-led, web-based, and distance learning offerings educating teams on the installation, support, service, and repair of Intuitive's product lines.
The Director will be responsible for managing a team that develops curricula and content for education modules, administers a Learning Management System, and manages the delivery of education modules to students in several locations around the globe. A successful leader in this position will maintain a pulse on technologies and trends in the training industry, align closely with key stakeholding management within the business unit to understand emerging business needs/strategies, and position the team accordingly.
The success of the Service Training team is mission critical to the success of the worldwide Service & Secondary Markets Business Unit. This is where your hands-on experience supporting global service organizations, your fascination with robotics, and your passion for leading change within a complex, fast-paced, highly regulated environment can make a direct impact.
Roles and Responsibilities:
Qualifications
Skills, Experience, Education, & Training:
We are an AA/EEO/Veterans/Disabled employer.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.