Sonesta International Hotels Corporation
Bell/Luggage Attendant/Van Driver (Personal Services)
Job Description Summary
The Bell/Luggage Attendant/Van Driver is responsible for greeting guests, assisting with luggage, and providing lobby area guest service. Also responsible for the safe transport of hotel guests within the immediate vicinity of the hotel. Incumbent must utilize available resources to provide excellent Guest Satisfaction.Job Description
ESSENTIAL FUNCTIONS
Guest Service
Miscellaneous
SUPPORTIVE FUNCTIONS
OTHER DUTIES
Assimilate into Sonesta's culture through understanding, supporting and participating. Demonstrate working knowledge of the service standards.
Regular attendance in conformance with the standards, which may be established by Sonesta from time to time, is essential to the successful performance of this position.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
QUALIFICATION STANDARDS
EDUCATION
High School graduate or equivalent required,
EXPERIENCE
Prior Customer Service related experience preferred.
LICENSES OR CERTIFICATES
GROOMING
All Associates must maintain a neat, clean, professional and well-groomed appearance (specific standards available).
SAFETY REQUIREMENTS
OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety:
Associates will be trained in the proper use and care of assigned PPE. The hotel provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
NOTICE:
The Hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Company Overview
Welcome to Sonesta. These three simple words could open up a whole new world to you. Each of the hotels and resorts in the Sonesta Collection provides a unique experience unrivalled in the hotel industry. Sprung from the classic hoteliers of the mid-20th century, Sonesta enjoys a rich history celebrating nearly 70 years in hospitality. We offer a diverse and distinctive portfolio of nearly 60 properties across three continents, each providing an authentic visit delightfully reflecting the culture and personality of its destination.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other characteristics required by law.
Additional Job Description
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.