Receptionist - Westfield Old Orchard (Sales)
Unibail-Rodamco-Westfield is the premier global developer and operator of flagship shopping destinations. With a portfolio valued at €65.2 billion as at 31 December 2018, we own and operate 92 shopping centres; 56 are flagships in the most dynamic cities in Europe and the United States. Our centres welcome 1.2 billion visits per year. Present in 2 continents and in 13 countries, URW provides a unique platform for retailers and brand events and offers an exceptional and constantly renewed experience for customers. The Group has the largest development pipeline in the industry, worth €11.9 billion. URW distinguishes itself by its Better Places 2030 agenda, that sets its ambition to create better places that respect the highest environmental standards and contribute to better cities.
At the forefront of innovation, our 3,700 talented professionals are preparing for future generations of customers. Our skills, engagement and team work are key to driving performance and generating superior value.
The Receptionist is essentially the first and last impression of URW to all of our vendors, retailers, and customers. They are responsible for greeting customers and tenants, answering and directing phone calls, and performing routine tasks including scheduling, filing, and other clerical duties.
a) Receives visitors and hosts them while directing them to the proper employee.
b) Answers phone calls and relays messages to appropriate employee.
c) Performs various clerical and typing duties for office staff, including tasks related to the workload to assist the center Administrative Assistants and Management Team
d) Maintains a clean and inviting atmosphere to the reception area, greeting guests and making them feel comfortable.
e) Manages conference rooms and ensures a hospitable environment for hosting meetings.
f) May assist other mall departments when necessary, such as monitoring security radio transmissions.
g) Handles incoming mail and sorts for delivery to office staff.
h) Provides clerical, secretarial backup in the absence of other secretarial staff including center secretary ex. Data entry, maintaining logs and filing systems
i) Provides world class service to visitors
a) Must be skilled with most PC (word processing and spreadsheet) applications.
b) Have a positive attitude and be a team player.
c) Experience dealing with the public in a service or hospitality environment preferred.
If you've ever wanted to be part of an innovative business, on the cutting edge of developing and evolving the shopping experience for customers, this is your chance!
URW is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience and skills. We offer a collaborative, innovative, achievement focused culture with unique opportunities for growth in a global company and we evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.