Front Office Coordinator (Administrative)

Advanced ENT & Allergy, an affiliate of SENTA Partners, is a long-standing member of the Louisville and Southern Indiana healthcare community, provides a highly coordinated and comprehensive delivery of head and neck care.
Allergy, Asthma & Immunology Associates of South Texas (Allergy SA),a leading Allergy and Asthma practice in San Antonio and an affiliate ofSENTA Partners,is dedicated to serving the community of greater Columbia.
Asthma & Allergy Specialists,an affiliate ofSENTA Partners, with three convenient locations in and around the metro Charlottearea, Asthma & Allergy Specialists provides comprehensive treatment for asthma, allergy, and related pulmonary conditions.
Atlanta Allergy & Asthma Clinic (AAA),a leading Allergy and Asthma practice and an affiliate ofSENTA Partners, isthe largest allergy group in Georgia, treating both children and adults at 18 locations across Atlanta and north Georgia.
Center for Allergy & Asthma of Georgia (CAAG),a leading Allergy and Asthma practice and an affiliate ofSENTA Partners, with nine convenient locations in and around the metro Atlanta area, provides comprehensive treatment for asthma, allergy, and related pulmonary conditions.
Coastal Allergy & Asthma,an affiliate ofSENTA Partners, has been serving the Southeast Georgia community for 25 years!
CornerStone,an affiliate ofSENTA Partners, provides specialized ENT care for Charlotte, Monroe and Indian Land communities and offers thorough, technologically advanced diagnosis and treatment for the full range of ENT conditions.
ENT and Allergy Associates of South Georgia,a leading otolaryngology practice and an affiliate ofSENTA Partners, has been serving the Valdosta community since 1963.
ENT Carolina,an affiliate ofSENTA Partners, is an ENT specialty group with multiple locations in the greater Charlotte area.
Northeast Georgia ENT,an affiliate ofSENTA Partners, since 1971 has been a trusted specialty healthcare provider in the Northeast Georgia community.
Northwest ENT and Allergy Center a leading otolaryngology practice and an affiliate of SENTA Partners, is committed to serving the northern Georgia community and specializes in the medical and surgical care of all ENT-related diseases.
Piedmont ENT,an affiliate ofSENTA Partners, has been serving patients in the Atlanta area for over fifty years. Our physicians collectively have over 100 years of experience and have advanced training and certification in otolaryngologic allergy, otology, laryngology, sleep medicine, and facial plastic surgery.
Reston Ear, Nose, & Throat, an affiliate ofSENTA Partners, is Northern Virginia's premier adult and pediatric otolaryngology center. The specialists at Reston Ear, Nose and Throat are committed to providing compassionate and comprehensive care for a wide range of ear, nose, and throat (ENT) and allergy problems for adult and pediatric patients.
South Carolina ENT (SCENT),an esteemed otolaryngology practice and an affiliate ofSENTA Partners, is dedicated to serving the community of greater Columbia. The specialists at SCENT are committed to providing the most comprehensive care in ENT, allergy, and sleep medicine.
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SENTA Partners is a leading Management Services Organization (MSO) specializing in providing comprehensive support to ENT and Allergy private practices. Our mission is tohelp people Breathe better, Hear better, Livebetter. At SENTA, we focus on the operational efficiencies and financial performance of our partner practices, allowing physicians to focus on delivering exceptional patient care. We are committed to fostering a collaborative and supportive work environment where our employees can thrive and grow.

Position Summary
The Front Office Coordinator at SENTA Partners serves as the first point of contact for patients, visitors, and staff. This role is vital in ensuring the smooth and efficient operation of the practice by managing front office tasks, providing excellent customer service, and supporting the clinical team. The Front Office Coordinator is responsible for scheduling appointments, managing patient information, and facilitating communication between patients and medical staff.

Key Responsibilities
Greet and check-in patients in a friendly and professional manner. Manage patient appointment scheduling, including rescheduling and cancellations.Answer incoming phone calls, respond to inquiries, and direct calls as needed.Collect and verify patient information, including insurance details and demographics.Maintain patient records in the practice management system, ensuring accuracy and confidentiality.Process patient payments, handle billing inquiries, and provide receipts for transactions.Coordinate communication between the front office, clinical staff, and physicians.Monitor and maintain the cleanliness and organization of the front office area.Assist patients with completing required forms and paperwork.Manage office supplies, ensuring availability for front office operations.Handle patient concerns or complaints with empathy and escalate issues when necessary.Support the administrative needs of the practice, including data entry, filing, and correspondence.Adhere to HIPAA regulations and company policies regarding patient information and confidentiality.
What We Offer:
Comprehensive Health Benefits (Medical,Dental, and Vision)Health Savings Account (HSA)Flexible Spending Account (FSA)Short & Long Term DisabilityHolidays & Paid Time Off (PTO)Employee Assistance Program (EAP)Retirement Contribution Program - 401(K) Match
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Clinic Hours:AAA ONLY
Monday-FridayHalf-Day Fridays (office closes at 12pm)No Weekends
Float Expectations