Sales Development Team Lead Location: Salt Lake City, UT The NICE inContact Sales Development Team Lead is responsible for A) Generating new business opportunities B) Assisting the Director of Sales Development with administrative responsibilities and C) Acting as a mentor for the Sales Development Team. Sales Development Team Lead will be responsible for maintaining reports, assigning leads, maintaining data hygiene in Salesforce.com, and assisting Team members with issues related to their job functions as well as their professional development.
As a Sales Development Team Lead, a Typical Day Might Include the Following:
Generate new business opportunities through lead follow-up and prospecting of potential customers.
Meet or exceed 25% of standard Sales Development quota as defined by management.
Maintain comprehensive knowledge of current and future NICE inContact products and services offered.
Act as mentor for Sales Development Team members.
Maintain reports as directed by management.
Assist with administrative axctivities at the direction of the Director of Sales Development.
Assist in the development and testing of processes, procedures, scripts, etc.
Track marketing campaigns and assist in training on associated scripts.
Conduct team meetings and trainings as required.
To Land This Gig You'll Need:
Bachelor's Degree in Business Management, Marketing, or Communications or related field or equivalent work experience required.
2+ years prior software or telecommunications sales experience required with demonstrated success in a quota-bearing environment.
6+ months minimum lead generation, sales development, or equivalent experience.
6+ months Sales Management experience
Excellent targeted questioning skills.
Superior verbal communication skills and confidence in interacting with senior level executives.
Strong organizational and time management skills.
Full-cycle sales process knowledge.
Advanced computer usage skills including prior usage of Salesforce.com.
Bonus Experience:
Experience in proposal development
Skilled in multiple applications for material creation
ABOUT NICE inContact: NICE inContact makes it easy and affordable for organizations around the globe to provide exceptional customer experiences while meeting key business metrics. NICE inContact provides the world's #1 cloud customer experience platform, NICE inContact CXoneâ„¢, combining best-in-class Omnichannel Routing, Workforce Optimization, Analytics, Automation and Artificial Intelligence on an Open Cloud Foundation. NICE inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.