Assistant Staff Analyst (N220, N221) (Personal Services)
Salary Range: $35.23-$50.83 per hour
SUMMARY
Housing for Health (HFH) is a program office within Community Programs, a division under the Los Angeles County Department of Health Services (DHS). HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County's effort to address and combat homelessness in the communities residing within Los Angeles County. Our organization follows a hybrid work structure where employees work both remotely and from the office, as needed.
In June 2022, the Los Angeles County Board of Supervisors directed HFH to collaborate with several other county departments, CEO- Homeless Initiative, and the City of Los Angeles to develop the Skid Row Action Plan (SRAP)- an intentional, and targeted plan aimed at addressing the crisis of homelessness on Skid Row which has been exacerbated over time due to decades of institutional racism. The SRAP includes several strategies to address homelessness in this area, including the provision of robust technical assistance and capacity building to existing interim housing and service providers in Skid Row.
Assistant Staff Analysts (ASAs) assigned to the SRAP Technical Assistance and Capacity Building Team will function to provide training and support to housing and service providers on Skid Row on topics such as harm reduction, motivational interviewing, and trauma informed care. They will also liaise with the providers and other community stakeholders to help address and resolve grievances and troubleshoot issues as it pertains to accessing housing on Skid Row. Ideal candidates will be organized, have knowledge of mainstream services for people experiencing homelessness, and be flexible to meet the changing needs and demands of the program.
ESSENTIAL FUNCTIONS
- Provides technical assistance and training to interim housing and services providers in Skid Row on topics that include, but are not limited to: motivational interviewing, harm reduction, and trauma informed care.
- Collaborates with interim housing stakeholders in the development and implementation of policies and practices that address the unique needs of residents on Skid Row and help to facilitate enhanced service provision for this population.
- Conducts meetings and conference calls with relevant stakeholders to discuss challenges or barriers in service provision for this population.
- Aids in the collection of quantitative and qualitative data used to inform and develop recommendations for the delivery of project services.
- Support in problem solving efforts with service providers to address potential grievances brought by Skid Row residents and/or other stakeholders.
- Other duties and special projects as assigned.
JOB QUALIFICATIONS
- Three or more years of highly complex administrative experience in the health, housing, social services, or related sectors.
Certificates/Licenses/Clearances
- Successful clearing through the Live Scan process with the County of Los Angeles.
- A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Other Skills, Knowledge, and Abilities
- Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Access, Adobe Reader, One Note, Outlook, Publisher, Skype, Outlook, etc.
- Able to multi-task and set workload priorities for time sensitive projects/tasks.
- Ability to problem solve and make recommendations to processes, policies, etc.
- Able to communicate with all levels of personnel, e.g., written, verbal, in a professional and concise/clear manner; ability to work within a project team and/or independently.
- Able to work in a very diverse environment and with diverse individuals.
- Ability to be flexible in meeting changing work tasks and timelines; must be dependable and reliable.
PHYSICAL DEMANDS
Stand: Frequently
Walk: Frequently
Sit: Frequently
Reach Outward: Occasionally
Reach Above Shoulder: Occasionally
Climb, Crawl, Kneel, Bend: Occasionally
Lift / Carry: Occasionally - Up to 15 lbs
Push/Pull: Occasionally - Up to 15 lbs
See: Constantly
Taste/ Smell: Not Applicable
Not Applicable = Not required for essential functions
Occasionally = (0 - 2 hrs/day)
Frequently = (2 - 5 hrs/day)
Constantly = (5+ hrs/day)
WORK ENVIRONMENT
General Office Setting, Indoors Temperature Controlled
EEOC STATEMENT
It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
